Network Security Engineer at The Missing Link handling incident responses and supporting managed security services for clients. Collaborating with teams and engaging in continuous training and certification.
Responsibilities
The Missing Link Global Security Operations Centre provides 24x7 Managed Services (MS) support to our clients across a variety of sectors.
Responsible for the configuration, maintenance and troubleshooting Level 1 & Level 2 support for market-leading security technologies.
Collaborate with Security Architects, Engineers and clients to facilitate the transition from implementation project to managed service.
Assist Senior SOC Engineers in responding to incidents and work closely with MDR (Watcher) Team to defend against malicious activity.
Provide structured training and development plan tailored to previous experiences, including industry qualifications and vendor-specific certifications.
Requirements
Minimum 2 years of experience in Network Security within a Managed Service Provider or similar role.
Familiar with NextGen Firewalls, Cloud SASE (such as Zscaler), Web Application Firewalls, Identity/Privilege Access Management solutions, and other security technologies, with hands-on experience in configuration and troubleshooting.
Knowledge of products like CyberArk, Cloudflare WAF, and other SASE products is a plus.
Understanding of Network Segmentation, URL Filtering, Packet Inspection, Certificate services, virtualization and cloud security technologies.
Solid grasp of IT fundamentals, OSI Model, TCP/IP stack, and Network architectures.
Good analytical, debugging, and problem-solving skills, able to troubleshoot issues under tight deadlines and perform well in a fast-paced environment.
Actively contributed to improving SOC processes, procedures and best practices.
Developing problem-solving skills with a focus on innovative solutions and root cause analysis.
Contributed to stakeholder management by briefing external clients and sharing security best practice recommendations.
Demonstrated organizational skills to manage multiple tasks and projects effectively within a dynamic environment.
Strong interpersonal skills, with the ability to contribute to a positive, high-performance team culture and support collective success through collaboration and mentorship.
Good understanding of technology across applications, databases, operating systems, IP networks, storage, and backups.
Pursuing vendor certifications in NG-FWs, Cloud SASE, WAF, PAM, EPM etc. Holding valid certifications in CyberArk and Cloudflare is a plus.
Understanding of IaC (Infrastructure as Code) practices for provisioning, configuration, and management of security devices in cloud platforms like AWS or Azure.
Developing skills in scripting, automation, and orchestration using languages such as PowerShell, Python, or Bash.
Self-motivated and operations-focused with a keen eye for detail. Share details about your home network and labs you have set up.
Active involvement in ongoing professional development and industry engagement, including participation in advanced cybersecurity forums, webinars, workshops, and professional networks.
Committed to continuous learning, with knowledge of certifications such as ISC2, ISACA, and vendor-specific certifications (Cisco, Palo Alto, Checkpoint).
Effective team collaborator, contributing to knowledge sharing and supporting team success.
Benefits
Supportive, collaborative and respectful environment
Training and development opportunities including company paid certifications
Opportunities for professional development and career advancement
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