Hybrid External Communications & Media Relations Principal

Posted last month

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About the role

  • Principal on Media Relations & Public Affairs team at Cigna shaping healthcare reputation through strategic media engagement and crisis management.

Responsibilities

  • Drive Strategic Media Engagement: Design and execute media strategies that elevate enterprise priorities and advance The Cigna Group’s reputation.
  • Cultivate strong relationships with top-tier journalists, editors, producers, and influencers.
  • Lead Issue & Crisis Management: Serve as a trusted advisor during high-pressure situations, delivering rapid-response communications and risk mitigation strategies.
  • Anticipate reputational challenges and proactively manage them before they escalate.
  • Amplify Executive Visibility: Develop positioning strategies for senior leaders, securing high-profile interviews, speaking engagements, and thought leadership opportunities.
  • Conduct media training and craft compelling talking points for executive interactions.
  • Create Impactful Content: Write and edit press releases, statements, and narratives that resonate with diverse audiences and align with business priorities.
  • Measure & Optimize Performance: Track media coverage, analyze impact, and deliver actionable insights to inform future strategies.

Requirements

  • 10+ years of progressive experience in healthcare media relations and issue management
  • Exceptional writing and verbal communication skills
  • Proven ability to manage sensitive, high-profile situations with sound judgment
  • Strong media network and ability to build new relationships
  • Strategic thinker with hands-on execution capability
  • Proficiency in leveraging AI tools (e.g., Microsoft Copilot) to enhance workflows and decision-making
  • Bachelor’s degree in Communications, Public Relations, Journalism, or related field

Benefits

  • health-related benefits including medical, vision, dental, and well-being and behavioral health programs
  • 401(k) with company match
  • company paid life insurance
  • tuition reimbursement
  • a minimum of 18 days of paid time off per year
  • paid holidays

Job title

External Communications & Media Relations Principal

Job type

Experience level

Lead

Salary

$134,100 - $223,500 per year

Degree requirement

Bachelor's Degree

Location requirements

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