Hybrid Client Workforce Planning Manager

at The Cigna Group

• Job title: Client Workforce Planning Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $80,900 - $134,800 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United States

About the role

• Client Workforce Planning Manager leading workforce management modeling improvements. Collaborating with senior leadership to enhance processes and deliver value across Cigna Group.

Responsibilities

• Leading the build out, maintenance, and future improvements to WFM modeling in support of key client operational partners
• Comfortable presenting to senior leadership both within workforce planning, as well as business areas supported
• Enhance processes and hire the necessary talent to deliver optimal value
• Collaborate with senior leadership consistently and effectively within the organizations supported
• Requires solution-based strategic thinking to enable the business to operate lean without sacrificing quality or risking metric results
• Responsible for delivering key initiatives related to the overall workforce planning organization
• Peak-Planning responsibilities including coordination between planning, business partners, GSPs, and finance
• Drive change and influence individuals at all levels to take appropriate risks
• Provide transparency into staffing and capacity levels to maximize opportunities
• Hire and develop WFM staff to ensure talent is leveraged appropriately

Requirements

• HS Diploma or equivalent required; Bachelor’s degree preferred
• 5+ years of relevant experience in workforce planning, financial/budget planning, supply chain/demand planning, or related
• Experience interacting with and engaging clients, managing relationships
• Demonstrated leadership capabilities, supervisory experience preferred
• Strong communication (oral and written), presentation, and facilitation skills
• Keen ability to present data and proposals for multiple audiences in a clear and concise manner that promotes alignment between teams
• Acute attention to detail, particularly with large volumes of data, comfortable working with ambiguity
• Ability to build strong relationships and earn trust of key stakeholders
• Proven ability to operate with an enterprise mindset

Benefits

• medical, vision, dental, and well-being and behavioral health programs
• 401(k) with company match
• company paid life insurance
• tuition reimbursement
• minimum of 18 days of paid time off per year
• paid holidays