VP Payment Operations Manager overseeing daily operations and compliance in payment processing. Collaborating across teams to support new payment options and client onboarding.
Responsibilities
Oversees the daily operations and supports the long-term strategy of payments at the Bank
Ensures processing for Clients, Originators and Processors are handled timely, efficiently, and securely
Identifies trends in the market and works with senior leaders to ensure operational support for new payment options
Collaborates across Payments, IT, VMO, and Operations teams
Manages team of employees by overseeing day-to-day operations and fostering a high-performance culture
Provides management and oversight into the change management process for payment systems projects, conversions, and implementations
Drives, ensures, and assists with the designing and monitoring of disaster recovery and business continuity plans
Requirements
Undergraduate degree in a related field or an equivalent combination of training and experience
12 years financial industry experience, with 7 years managing payment operations team with strict adherence to critical daily deadlines
Payments accreditations such as Accredited ACH professional (AAP), Electronic Transactions Association (ETA) CPP, SWIFT, Accredited Payments Risk Professional, Certified Card Payments Professional, etc.
Strong working knowledge of payment rules and regulations
Excellent accounting and reconcilement skills
Excellent verbal, written, and interpersonal communication skills
Must be able to drive through to resolve all issues
Team player, able to work effectively in a team fostered, multi-tasking environment
Excellent analytical abilities, exceptional detail-oriented focus, with ability to be a decisive, problem solver while working under pressure to resolve problems
Position requires a flexible schedule, working afternoons and evenings.
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