Industrial Operations Engineer at Capgemini Engineering focusing on production infrastructure planning and implementing sustainable operations. Collaborating with teams to improve organizational processes and technologies.
About the role
- VP Immediate Payments Operations leading The Bancorp’s payment execution and management. Overseeing strategy, compliance, and innovation in real-time payments solutions.
Responsibilities
- Leads end-to-end operations for RTP and FedNow payment rails, ensuring continuous (24x7x365) processing, performance, and SLA adherence.
- Defines and executes instant payments strategy, driving growth, new capabilities, and continuous improvement while ensuring operational resiliency and business continuity.
- Creates a high-performance culture, emphasizing core management leadership initiatives and developing and executing on current and future strategies that align with strategic goals.
- Represents Payment Operations and effectively collaborate with important functional stakeholders including IT, VMO, Business Lines and Third-party Fintech Clients to provide operational solutions to strategic business needs.
- Identifies trends in the marketplace and work across senior leadership in the Payments space to demonstrate operational capabilities to meet client demands or future opportunities.
- Establishes requirements and work with payment teams and vendors to incorporate immediate payments including but not limited to Real Time Payments and FedNow into payment processing systems.
- Ensures client integration and payment teams are trained and prepared for go-live events and upgrades to payment systems.
- Services client needs which includes presenting solutions for payment support and showcasing capabilities to enhance client experience.
- Effectively leads clients during onboarding process to ensure proper integration, testing, documentation and adherence to rules and regulations.
- Helps drive end-to-end API strategy and integration management across The Clearing House RTP network, Federal Reserve FedNow Service, internal systems, and Third-Party Fintech clients.
- Ensures alignment with ISO 20022 messaging standards, network specifications, and security protocols.
- Ensures compliance with RTP network rules, FedNow Operating Procedures, and applicable regulatory frameworks.
- Oversees audits, examinations, and reporting related to instant payments activities.
- Maintains strong governance frameworks across internal teams and external partners.
- Oversees liquidity and prefunding across RTP joint accounts and Federal Reserve master accounts; optimizes intraday funding.
- Establishes and manages real-time fraud prevention, transaction limits, monitoring, and escalation processes.
- Partners with Technology and Product to deliver scalable, resilient payment infrastructure, gateways, and API frameworks.
- Manages vendors, processors, and fintech partners with clear SLAs, performance metrics, and risk controls.
- Performs other duties as assigned.
Requirements
- Undergraduate degree in a related field or an equivalent combination of training and experience.
- 10+ years of experience in payments, treasury operations, or financial services, with significant exposure to real-time or instant payments.
- Deep knowledge of RTP, FedNow, or other faster payments systems.
- Experience supporting fintech partnerships, sponsor bank models, or embedded finance ecosystems.
- Strong understanding of payment regulations (BSA/AML, OFAC, UCC, Reg J).
- Experience with ISO 20022 messaging and API-driven payment architectures.
- Proven leadership in 24x7 operations environments.
- Strong stakeholder management skills across internal teams, regulators, and external partners.
- Position requires on-call availability 24x7.
- Excellent accounting and reconcilement skills.
- Excellent verbal, written, and interpersonal communication skills.
- Must be able to drive through to resolve all issues.
- Team player, able to work effectively in a team fostered, multi-tasking environment.
- Excellent analytical abilities, exceptional detail-oriented focus, with ability to be a decisive, problem solver while working under pressure to resolve problems.
- Position requires a flexible schedule, working afternoons and evenings.
Benefits
- Equal Opportunity Employer
- EOE/M/F/Vet/Disability
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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