Quality & Compliance System Senior Specialist overseeing Quality Management Systems in a global biopharmaceutical company. Ensuring GMP compliance and continuous improvement in quality processes.
About the role
- Trade Compliance Officer managing US trade compliance operations for Thales' InFlight Entertainment Business Line. Developing and implementing comprehensive trade compliance programs aligned with regulatory requirements.
Responsibilities
- Oversee, manage, and direct the trade compliance program for IFE’s US operations.
- Responsible for understanding IFE business operations in the US in order to develop, synthesize, deploy, and document a local trade compliance program (LCP) aligned with Thales Group, GBU, BL, and Country trade compliance policies, procedures, and guidance.
- Provide Trade Compliance expertise, assess risks, and implement all applicable national import and export control regulations.
- Develop, implement, maintain and improve (as necessary) an effective LCP and lead the compliance of US activities with an IFE BL-defined set of control measures.
- Ensure all internal and external trade inquiries and license escalations are reviewed/investigated accurately and timely.
- Maintain and publish a dashboard reporting Group, Country, and/or IFE BL-defined KPIs.
- Provide timely and responsive day-to-day management of IFE imports and outbound orders.
- Develop and maintain close relationships with regulatory bodies (i.e., BIS, OFAC, CBP) to be up‐to‐date in terms of regulations and to have the appropriate contacts to solve and fix export control and customs issues that may occur.
- Direct and manage regular internal trade compliance reviews and audits of IFE operations in the US.
- Establish and implement a trade compliance-training plan necessary to support IFE operations in the US, including conducting training.
- Establish relevant processes for export license management and ensure its effective implementation including identifying export license needs, completing associated license applications, tracking license validity period and renewal applications, and communicating/monitoring export license usage, limitations and conditions, and clearance prior to export.
- Manage restricted party screening operations escalations, (e.g., validate the results of screening in case of alerts/hits, manage false positives and the hits in the screening tool, and release orders in the ERP in case of compliance hold).
- Develop and administer processes and procedures to ensure proper product classification, work closely with IFE product teams to effectuate the same, and submit classification determination applications to US regulatory bodies (e.g., CCATS).
- Report any suspected trade compliance non-compliances to VP, Trade Compliance NORAM. Investigate it with support from US and AVS GBU Trade Compliance Officer.
- Work closely with key stakeholders across IFE (operations, legal, risk management, finance, IT, procurement, logistics, etc.), and the trade compliance network; Keep the business informed regarding relevant US trade compliance laws and regulations applicable to IFE’s business;
- Provide leadership to ensure that the documented trade compliance responsibilities are embedded into the IFE business function processes;
- In alignment with the AVS GBU Trade Compliance Officer, implement tools that will support and optimize trade compliance requirements (including Oracle plug-ins, Visual Compliance, etc.).
- Provide support to the Vice President, Trade Compliance NORAM and AVS GBU Trade Compliance Officer as required.
Requirements
- Bachelor’s degree in a related field of study or a combination of education and/or experience as equivalency
- At least 8 years of specialized experience in trade compliance (EAR, FTR, OFAC, and Customs Regulations), preferably with a high-technology/avionics/defense company or government agency that regulates international trade.
- Demonstrated ability to manage/mentor trade compliance staff.
- Demonstrated knowledge of U.S. electronic license application programs (SNAP-R, DECCS), export reporting (ACE), and import data (ACE).
- Proven ability to independently apply critical thinking skills to sensitive and complex business scenarios to determine compliance risks, assess compliance gaps, and provide efficient solutions that comply with US trade compliance regulations.
- Demonstrated experience to independently perform risk assessment in the context of business operations, gap analysis in the context of process assessment and development, and root cause analysis in the context of auditing and investigation.
- Demonstrated communication skills, including proven ability to provide effective trade compliance training and presentations
- Competency with restricted party screening tools
- Previous experience with MS Office tools
Benefits
- Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
- Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
- Company paid holidays and Paid Time Off
- Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
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