Product Manager in Cards at Engine by Starling overseeing the product development and delivery of card features. Collaborating with cross - functional teams to enhance product offerings and client relationships.
About the role
- Product Owner defining strategic product roadmap at Texas Capital Bank. Balancing customer experience and business needs across a fast-paced environment.
Responsibilities
- Define the strategic product roadmap; balancing customer experience, business needs, and longer term operational requirements
- Serve as voice of customer by collecting insights from design research and making product decisions while balancing customer feedback and technical feasibility
- Continuously evaluate industry trends, product performance and customer feedback; identifying innovations and opportunities to address needs and improve the product experience and continues to remain relevant and competitive
- Achieve consensus from wide range of stakeholders across lines of businesses in order to define, create, and deliver a prioritized backlog of user stories for active and future sprints
- Advocate and facilitate robust change management practices across the bank to ensure no detriment to product stability or impact to customers
- Manage and coordinate with vendors to define clear deliverables, maintain budget/timelines, and unblock obstacles as well as ongoing management of the overall vendor relationship
- Ensure legal, risk, compliance, brand, and accessibility are engrained into the product DNA and get ahead of any non-negotiable deliverables
- Lead in a fast-paced, agile environment
- Triage production incidents, help identify problems and partner with business and technology teams to ensure timely resolution and minimize impact to users and the business
Requirements
- Minimum 3 years in product ownership, preferably in consumer banking, fintech or wealth management space
- Demonstrated ability to build consumer quality products, enable business capability and objectives through technology
- Working knowledge of consumer banking, websites, UI/UX, development, and technology architecture
- Proven track record in balancing customer outcomes, business needs and technical feasibility and delivery
- Certifications or hands on experience with Scrum or other relevant agile project management methodologies
- Exceptional organizational skills, with ability to constantly plan-ahead and surface hidden risks as necessary
- Ability to work at an abstract level and continuously pivot to arrive at the highest impact answer for the customer
- Excellent communication skills with the ability to build positive working relationships at all levels of the organization
- BBA in business or related field required
Benefits
- health insurance coverage
- wellness program
- fertility and family building aids
- life and disability insurance
- retirement savings plans with a generous 401K match
- paid leave programs
- paid holidays
- paid time off (PTO)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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