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Onsite Bilingual Front Desk – Scheduling Coordinator
Posted last week
About the role
- Bilingual Front Desk/Scheduling Coordinator at the Epilepsy Care Center in Irving, Texas. Managing patient flow and supporting clinical team in a modern healthcare facility.
Responsibilities
- Greet and assist patients in person and over the phone
- Schedule appointments and manage provider calendars
- Call and confirm patient appointments
- Enter new patient demographics into the EHR
- Document accurately in the electronic health record (NextGen experience is a plus)
- Perform clerical duties such as scanning, faxing, and filing
- Ensure excellent customer service at all times
Requirements
- Bilingual in English and Spanish is required
- Minimum of 1 year of experience working in a physicians office
- Experience with neurology is a plus
- Proficiency in medical terminology, typing, spelling, and clerical accuracy
- Previous experience with NextGen EHR is a strong plus
- Professional demeanor and excellent communication skills
Benefits
- Competitive Pay: $18.00 - $22.00 per hour, based on experience
- Work-Life Balance: Enjoy a consistent Monday-Friday schedule with no weekend or evening shifts
- Supportive Work Environment: Join a collaborative, mission-driven team focused on patient care and professional growth
- Training & Development: Opportunities to gain experience in a specialized neurology and neurodiagnostic practice
- Career Advancement: Be part of a growing practice with potential for expanded roles and responsibilities
- Meaningful Impact: Make a real difference in the lives of patients and families dealing with neurological and seizure-related conditions
- Professional Setting: Work in a modern, patient-centered facility with advanced technology and equipment
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