Senior Product Manager driving AI initiatives at TeamViewer. Collaborating on Autonomous Endpoint Management, Remote Connectivity, and Digital Employee Experience solutions.
Responsibilities
Develop an understanding of users, customers, markets, and competitors, especially towards opportunities to apply AI and data-driven approaches to solve customer requirements
Formulate and communicate the product requirements for TeamViewer AI, create and own the product backlog, create ideas for new features and use-cases based on in-depth discovery work with customers
Specify the Use-Cases and Requirements, support the delivery and launches, and continuously observe the success of the Product and translate your insights into improvements
Work across the organization with stakeholders from R&D, Product Management, Marketing, Sales, Solution Delivery and Business Development
Translate industry AI trends into Endpoint Management needs to deliver context-aware recommendations and insights for IT admins and end users
Automate End-Point Management and DEX: Apply generative AI to record sessions, generate recommendations and automations, and continuously update a self-help knowledge base and drive faster issue resolution to boost employee experience
Requirements
University Degree in Information Technology, Data Science, Business or related field
Proven Track record of product initiatives in the AI space
Experience with user experience design and end user application of AI
Proficiency in product and project management
Ability to work in a cross functional, cross location and multi-skilled team
Basic Understanding of Endpoint Management, Remote Connectivity and DEX solutions
Deep Knowledge of current AI, LLM and Machine Learning technology
Customer centricity, experience in directly working with customers and partners in the software development cycle
Understanding of data management concepts and lifecycle (data ingestion, governance, enrichment, value creation)
Fundamental knowledge of Data Science and analytics, with the ability to translate between data-driven opportunities and product requirements
Having worked with agile software development methodologies
A proactive mindset, eagerness to learn, and strong collaboration skills
Fluent in English; German is a plus.
Benefits
Onsite Onboarding in our HQ office for an optimal start
Great compensation and benefits packages including company achievement bonus and company stocks, regular salary reviews
Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
Public transport friendly offices
Option to lease an e-bike
Special terms for local gyms
Access to Corporate Benefits platform with many discounts
Regular Team events and company-wide celebrations
Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid and Flexible work time with up to 60% home office
Work From Abroad Program allowing up to 40 days of work outside your contracting country
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