Lead Product Manager focusing on technical aspects of Gen AI use cases at Mastercard. Collaborating closely with engineering and product teams to drive product strategies and priorities.
Responsibilities
Own, define and deliver end-to-end strategy for multiple features for the products from inception to launch
Design and conduct user research, including customer interviews, in order to deepen understanding of customers’ pain points, motivations and opportunities
Work closely with engineering teams, designers and operational teams to prioritize development efforts as they align against product strategy
Ensure consistent alignment between business priorities and development objectives
Oversee timely and high-quality execution of creation of technical requirements
Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals
Mentor, develop, and foster the skills and career path for a team of junior product managers
Translate business priorities into clear, actionable technical requirements for engineering team
Partner with Customer Experience team to design intuitive, highly relevant features that are of maximum value to clients
Promote internal and external feature adoption
Partner with internal teams to answer product questions and provide product support
Requirements
Agile product management experience in analytical products and business intelligence solutions.
Experience in managing analytical solutions designed for payments or related financial services sectors preferred.
Analytical, solutions-oriented skillset with the ability to drive thought leadership.
Experience designing, executing and distilling user research to drive value for the customer, an outstanding user experience and stickiness
Keen understanding of competitive offerings and industry trends in the data monetization, self-service analytics and predictive insights space, and the ability to translate that understanding into meaningful actions and enhancements
Proven track record collaborating in cross-functional teams to deliver outstanding products and features
Excellent written and verbal communication skills including the ability to interface with clients
Highly organized and able to deal with multiple and competing priorities
Knowledge and skills using product management tools, (e.g. market and product plans, project timelines, marketing research, pricing, business case development)
Bachelor’s degree in business or relevant experience
Technical background (e.g. Computer Science or related field) a plus
Experience in the payments industry a plus
Advanced degree is helpful
Benefits
Corporate Security Responsibility
A diverse group of internal and external stakeholders to achieve product goals
Job title
Lead Product Manager – Technical-AgenticAI Product
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