Service Management Consultant advising clients from the upper middle class, corporations, and public administration. Focused on the continuous development of digital technologies and integrated solutions.
Responsibilities
You advise our clients from the upper mid-market, corporations and the public sector on the continuous development of digital technologies
You support our clients in defining, implementing and optimizing integrated solutions based on Matrix42 and Ivanti technologies
You provide process consulting and (partial) project leadership for ESM (Enterprise Service Management) implementations in Finance, Logistics/Warehouse and Retail
In collaboration with the client, you develop concepts and coordinate them with other subprojects
You are responsible for planning, budgeting, controlling and reporting within your area of responsibility
You deliver support services in customer service and assist in presales projects
Requirements
University degree or equivalent qualification
Strong methodological and facilitation skills
Strong analytical skills
Experience in process analysis and design
Passion for new technologies
Enjoy working in a team, tackling challenging projects and collaborating with people
High commitment and willingness to learn, as well as basic willingness to travel
Benefits
TAP.DE health package + Wellpass program
Company-subsidized occupational pension plan
Mentoring program
Flat hierarchies and short decision-making processes
We value work–life balance: flexible working models (part-time, 4-day week, mobile work/remote work, reduced working hours, generous flexitime)
Continuous development opportunities through experience sharing, knowledge transfer and internal and external training programs
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