Senior Proposal Writing Specialist responsible for developing customer - focused proposals at Highmark Health. Collaborating with stakeholders to create messaging that meets sales objectives and customer needs.
About the role
- UX Strategic Writer and Content Designer defining content strategy for digital products at HARMAN. Collaborating across teams to deliver intuitive, human-centered content for connected audio ecosystem.
Responsibilities
- Drive the end-to-end content strategy and localization requirements for digital products and platforms.
- Define and maintain cohesive product narratives, voice and tone frameworks, and terminology standards across brands, platforms and languages.
- Write and edit final in-product copy, including microcopy, onboarding flows, error states, transactional messaging, navigational labels, and system content.
- Audit, analyze, and strategically refine existing product content to improve clarity, tone, and user comprehension across multiple languages.
- Develop, document, and maintain scalable content standards, glossaries, governance models, and reusable content components within design systems.
- Collaborate closely with UX designers, product managers, engineers, researchers, and legal/compliance partners to simplify complex technical or regulated concepts.
- Participate in user research and usability testing to validate content effectiveness and iterate based on empathy, logic, and data.
- Advocate for content-first thinking and accessibility best practices, including plain language and inclusive writing.
- Contribute content directly within Figma and component-based design environments to ensure alignment between design and language.
- Stay up to date on AI-assisted writing tools, translation workflows, and emerging content design practices.
- Understand the full technical ecosystem of connected audio products and translate complexity into intuitive, actionable language.
Requirements
- 5+ years of experience in UX Content Strategy, Content Design, UX Writing, Technical Writing, or a closely related role within a digital product environment.
- Strong portfolio demonstrating the ability to simplify complex subject matter into concise, effective in-product content and microcopy.
- Proven experience defining high-level content strategy and information architecture for multi-step workflows and product ecosystems.
- Expert proficiency working within Figma and modern design systems.
- Experience working with content management systems (CMS), translation tools (e.g., Lokalize), and scalable content models.
- Demonstrated ability to collaborate cross-functionally and present content rationale to stakeholders.
- Strong understanding of accessibility standards and plain-language principles.
- Experience working in technically complex or hardware-connected environments is highly valued.
- Passion for consumer audio products and connected device ecosystems.
Benefits
- Competitive wellness benefits and 401K Retirement Savings plan.
- An inclusive and diverse work environment that fosters and encourages career development opportunities.
- Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
- Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalog.
- Tuition Reimbursement.
- Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.).
- “Be Brilliant” employee recognition and rewards program.
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