Head of KYC High Risk Refresh managing operations and compliance initiatives at Barclays. Drive improvements and collaborate with stakeholders to support bank’s objectives.
Responsibilities
To manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators.
Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices.
Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations.
Collaboration with internal stakeholders and external stakeholders to support business operations and promote alignment with the bank's objectives.
Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality.
Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement.
Compliance with all regulatory requirements and internal policies related to customer experience.
Management of attrition by working closely with HR in implementing retention initiatives for work force.
Requirements
Experience in PowerPoint, Project Management.
Should be proficient in Excel Reporting, preparing overviews.
Good at data analysis.
KYC experience is mandatory, Exp in High Risk Refresh/Standard risk, Corporate KYC refresh.
People leader role, should have team lead experience.
Business Management capabilities.
Ability to design & develop effective internal comms.
Benefits
Competitive benefits and opportunities for career advancement
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