Technical Writer responsible for creating technical product documentation at Semperis, a cybersecurity company. Collaborates with developers and SMEs to explain complex software solutions.
About the role
- Senior Technical Writer at Sysdig creating user and API documentation for cloud security products. Collaborating with teams to ensure accuracy and participate in product planning.
Responsibilities
- You will develop high-quality technical documentation, including user documentation, API documentation, release notes, and troubleshooting topics, reporting to the VP, Product Management, Platform Services & Monitor.
- You will work with different teams to gather information and ensure accuracy and completeness of documentation.
- You will translate complex technical concepts into clear, and accessible content for a range of audiences, including developers, system administrators, and security professionals.
- You will participate in product planning and design discussions to advocate for documentation best practices and ensure documentation requirements are considered early in the development process.
- You will improve documentation processes to refine content creation, review, and publication workflows.
- You will stay informed about industry trends and best practices in technical writing, documentation tools, and information architecture.
Requirements
- Bachelor's degree in Computer Science, Technical Communication, English, or related field.
- 5+ years of experience in technical writing, preferably in the software industry.
- Proficiency in documentation tools such as Markdown and version control systems (GitHub).
- Experience with the docs-as-code workflow.
- Knowledge of cloud computing platforms (such as GCP, AWS, and Azure) and containerization technologies (such as Docker, Kubernetes).
- Ability to use AI/ML tools
- Familiarity with CSS and Python scripting would be a plus
Benefits
- Extra days off to prioritize your well-being
- Mental health support for you and your family through the Modern Health app
- Great compensation package
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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