Solutions Engineer for AI - native ERP helping companies streamline accounting workflows. Collaborating with sales and product teams to deliver complex financial solutions at a fast - moving startup.
About the role
- Technical authority on the Sysdig Platform reporting to Senior Director of Customer Success. Helping with customer onboarding and driving adoption for cloud-native security solutions.
Responsibilities
- Reporting to the Senior Director of Customer Success you will be the technical authority on the Sysdig Platform and become the customer's go-to advisor
- You will help with customer onboarding, thus driving adoption
- You will understand the customer's requirements, challenges, and what outcomes and value they are expecting in their Sysdig journey
Requirements
- You will have a proactive approach and be a team player who strives to inspire customer loyalty
- You are the driving force in building customer relationships, including implementation, renewal, and identification of expansion opportunities
- You will be an expert in cloud native technologies with multi year experience
- サイバーセキュリティ領域、またはクラウドエコシステムにおけるエンジニアもしくはプロフェッショナルサービスのいずれかの経験をお持ちの方
- 顧客の継続利用と拡大に注力したポストセールス業務において、最低5年以上の実務経験がある方
- Linux、Helm、Terraform、Kubernetes、または各種クラウドプラットフォームに関する実務経験がある方
- 日本語：ネイティブレベルまたは同等のスキルを有する方
- 英語：ビジネスレベルの運用能力を有する方
Benefits
- Extra days off to prioritize your well-being
- Mental health support for you and your family through the Modern Health app
- Great compensation package
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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