Hybrid Senior Director, Data Center Operations Systems

at Switch

• Job title: Senior Director, Data Center Operations Systems
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Atlanta, United States

About the role

• Senior Director leading Data Center Operations Systems for Switch, ensuring reliable power, cooling, and infrastructure performance across campuses. Overseeing teams and driving performance metrics and relationships with clients.

Responsibilities

• Lead daily operations of DCO Systems teams to ensure safe, reliable performance of critical power, cooling, and environmental systems.
• Provide direct leadership to DCO Systems Managers and oversee workforce planning, development, and succession.
• Maintain uptime standards through disciplined maintenance programs, operational controls, and incident oversight.
• Serve as executive escalation point during major facility events and participate in on-call or Manager on Duty rotations as required.
• Oversee operational and capital budgets, ensuring alignment with reliability and expansion goals.
• Review and approve maintenance procedures, safety programs, and OSHA compliance standards.
• Support construction, commissioning, and expansion projects across campuses.
• Represent DCO Systems in Change Advisory Board reviews, design discussions, client meetings, and operational reviews.
• Establish and maintain strong relationships with clients, preferred vendors, and internal stakeholders.
• Drive continuous improvement initiatives across automation, maintenance optimization, and process standardization.
• Ensure client equipment installations comply with company standards and Acceptable Use Policy requirements.
• Monitor and report on infrastructure health, personnel performance, and service metrics.

Requirements

• 10 or more years of experience in data center, facilities, electrical, or mechanical operations, including significant management responsibility.
• Proven leadership of campus-level or multi-site mission-critical operations.
• Advanced knowledge of electrical and mechanical systems including generators, switchgear, transformers, UPS systems, ATS or STS units, PDUs, cooling systems, and fire suppression systems.
• Experience managing operational and capital budgets.
• Experience supporting audits, regulatory compliance, and client-facing reviews.
• Strong understanding of CMMS, asset management, and building management systems.
• OSHA 30 certification required; additional relevant certifications preferred.
• High school diploma or equivalent required.
• Bachelor's degree in Engineering or related technical field preferred, or equivalent experience.
• Strong proficiency with Microsoft Office applications.

Benefits

• Generous Benefits Package - Switch provides medical plan options of comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!