AI Engineer designing and building frameworks for dynamic interactions with public health data. Collaborating with teams to ensure compliance and optimize performance in AI systems.
About the role
- Senior AI Engineer designing and implementing AI solutions for contact centers. Collaborating on cutting-edge technologies and enhancing DevOps practices.
Responsibilities
- Work closely with the Enterprise Architect to design and implement solutions that align with the platform capabilities roadmap
- Research and pilot the latest GenAI technologies and practices
- Champion a culture of continuous improvement, motivating change and fostering innovation within the team
- Create and maintain technical design artifacts
- Use and enhance our DevOps practices and tools
- Stay current with industry advancements in cloud technologies and AI/ML
- Provide post-production support for deployed applications
Requirements
- Bachelor's degree in computer science or a relevant field
- Exceptional communication skills
- Hands-on expertise with Python, AWS Lambda, Java and APIs
- Experience with developing AI bots/agents
- Familiarity with chatbot development concepts, RAG techniques and vector databases
- Experience with DevOps culture, tools, and best practices
- Proven leadership skills
- Strong problem-solving abilities and analytical skills
Benefits
- Wellness programs that support the three pillars of your health – mental, physical, and financial
- The opportunity to move along a variety of career paths with amazing networking potential.
- Hybrid work options based on business and client needs
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