Underwriting Assistant supporting administrative tasks in a growing insurance company. Responsible for log submissions and maintaining communication with brokers and clients.
About the role
- Director leading the New Business & Underwriting team at Sun Life. Focused on operational excellence and client satisfaction within the financial services sector.
Responsibilities
- Provide strategic, operational, and people leadership to a large team
- Champion a Client-centric culture and lead strategies to improve satisfaction
- Optimize processes and workforce planning to support objectives
- Oversee complex case escalations and root-cause resolutions
- Implement and strengthen controls and compliance practices
Requirements
- 5+ years of experience in financial services
- Strong influencing skills and ability to collaborate effectively
- Exceptional relationship-building and Client service orientation
- Knowledge of the Canadian retail insurance and distribution landscape
- University degree
- Bilingualism (French, English) required for Quebec due to internal partnerships
Benefits
- Flexible work arrangements
- Professional development opportunities
- Health insurance
- Incentive plans based on performance
- Positive work culture
Job title
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