Onsite IT Workplace Administrator

Posted 4 hours ago

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About the role

  • IT Workplace Administrator responsible for 2nd level support and maintaining digital workplace operations. Collaborating with teams to support hardware and software for 800 users in Stuttgart.

Responsibilities

  • You are the central point of contact at 2nd level for our digital workplace and ensure that tickets are resolved reliably.
  • You manage workplace operations for around 800 users: laptops, monitors, docking stations, peripherals, and standard software.
  • You set up devices, replace hardware, resolve faults, maintain inventory/asset data, and ensure that workstations are standardized, secure, and ready for use.
  • You are responsible for the operational client management foundation: enrollment, standardized rollouts, compliance and configuration policies, update/patch strategies, and troubleshooting.
  • You support the stable operation and user support of our M365 core services: Exchange Online/Outlook, Teams, OneDrive/SharePoint.
  • You analyze incidents, coordinate with providers/service partners when necessary, and keep network documentation and basic configurations clean and up to date.

Requirements

  • You have completed vocational training in the IT field (e.g., IT specialist for system integration) or an equivalent background.
  • You bring practical experience in 2nd-level support and in operating Windows clients as well as workplace hardware.
  • You are familiar with Microsoft 365 in everyday use (Outlook/Exchange, Teams, OneDrive/SharePoint) and ideally have experience with Microsoft Intune (device management, policies, Autopilot, updates).
  • A basic understanding of security, hardening, and backup/recovery concepts is a matter of course for you.
  • You communicate confidently in German and well in English—for tools, tickets, and coordination.

Benefits

  • Energy transition: As a team member at Sunfire, you will work on a future technology with varied and challenging tasks.
  • Development & recognition: In our Sunfire Academy with a wide range of training opportunities, you can further develop your professional skills.
  • Regular feedback and development meetings are part of how we support your personal growth.
  • Health & wellbeing: Need an active break? Feel free to join our running group or relax in our free weekly yoga class.
  • 30 days of vacation: Time off is important for a balanced life, so our vacation provisions are generous and flexible.
  • Mobility: For your commute we support you with a subsidy for your DVB monthly subscription, the Deutschlandticket, and/or through a job bike leasing scheme.
  • Retirement provision: To help you enjoy a relaxed life in retirement, we offer a subsidy toward the company pension plan of up to 20%.

Job title

IT Workplace Administrator

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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