IT Workplace Administrator responsible for 2nd level support and maintaining digital workplace operations. Collaborating with teams to support hardware and software for 800 users in Stuttgart.
Responsibilities
You are the central point of contact at 2nd level for our digital workplace and ensure that tickets are resolved reliably.
You manage workplace operations for around 800 users: laptops, monitors, docking stations, peripherals, and standard software.
You set up devices, replace hardware, resolve faults, maintain inventory/asset data, and ensure that workstations are standardized, secure, and ready for use.
You are responsible for the operational client management foundation: enrollment, standardized rollouts, compliance and configuration policies, update/patch strategies, and troubleshooting.
You support the stable operation and user support of our M365 core services: Exchange Online/Outlook, Teams, OneDrive/SharePoint.
You analyze incidents, coordinate with providers/service partners when necessary, and keep network documentation and basic configurations clean and up to date.
Requirements
You have completed vocational training in the IT field (e.g., IT specialist for system integration) or an equivalent background.
You bring practical experience in 2nd-level support and in operating Windows clients as well as workplace hardware.
You are familiar with Microsoft 365 in everyday use (Outlook/Exchange, Teams, OneDrive/SharePoint) and ideally have experience with Microsoft Intune (device management, policies, Autopilot, updates).
A basic understanding of security, hardening, and backup/recovery concepts is a matter of course for you.
You communicate confidently in German and well in English—for tools, tickets, and coordination.
Benefits
Energy transition: As a team member at Sunfire, you will work on a future technology with varied and challenging tasks.
Development & recognition: In our Sunfire Academy with a wide range of training opportunities, you can further develop your professional skills.
Regular feedback and development meetings are part of how we support your personal growth.
Health & wellbeing: Need an active break? Feel free to join our running group or relax in our free weekly yoga class.
30 days of vacation: Time off is important for a balanced life, so our vacation provisions are generous and flexible.
Mobility: For your commute we support you with a subsidy for your DVB monthly subscription, the Deutschlandticket, and/or through a job bike leasing scheme.
Retirement provision: To help you enjoy a relaxed life in retirement, we offer a subsidy toward the company pension plan of up to 20%.
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