Senior Manager overseeing Coupa P2P processes and leading indirect procurement professionals at Stryker. Fostering collaboration and driving system performance across global business units.
Responsibilities
Play a pivotal role in driving operational excellence across global Procure-to-Pay (P2P) processes
Oversee a decentralized, hybrid team of indirect procurement professionals focused on optimizing the Coupa P2P platform
Deliver exceptional end-user support, and achieve procurement and company objectives
Lead decentralized Coupa Admin team and shared service center that supports approximately 20,000+ Coupa users across multiple countries
Serve as the primary functional expert for Coupa modules, including P2P, Sourcing and Coupa Sourcing Optimization, Contract Lifecycle Management, and Supplier Information Management
Continuously build competencies within Coupa operations team
Provide strategic leadership by actively developing, coaching, and mentoring team members
Partner with stakeholders across business units to drive user adoption, assess and solution issues, and continuously evolve the Coupa P2P value proposition
Drive optimal system and processing performance, compliance, automation, expansion, and ongoing continuous improvement
Champion best practices and on-going innovation to enhance user experience
Support technical teams in release management, enhancements, deployment, integrations, and troubleshooting
Oversee supplier enablement through the Coupa supplier onboarding process
Perform analysis for insights, opportunities, and problem solving, track compliance and monitor KPIs
Requirements
Bachelor's degree - required
10+ years of experience - required
Expert-level functional knowledge of Coupa modules, including P2P, Sourcing, CLM, and Invoicing; CSO
Strong understanding of Coupa integrations with ERP systems (SAP) and familiarity with cXML and other integration methods
Strong financial acumen, Excel, and Power BI data analytics expertise
Experienced global people-leader able to balance team priorities and accountabilities to achieve optimal productivity while fostering trust, collaboration, and well-being
Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders, must be comfortable presenting at all levels of the organization
Strong analytical, detail oriented and problem-solving abilities, capable of performing root cause analysis for process or system issues associated with end-to-end processes and business applications in P2P
Proactive mindset with exceptional project management and organizational skills
Ability to work both independently and collaboratively in a fast-paced, team-oriented environment
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