Hybrid Senior Manager, Indirect Procurement, Coupa Operations

Posted 4 days ago

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About the role

  • Senior Manager overseeing Coupa P2P processes and leading indirect procurement professionals at Stryker. Fostering collaboration and driving system performance across global business units.

Responsibilities

  • Play a pivotal role in driving operational excellence across global Procure-to-Pay (P2P) processes
  • Oversee a decentralized, hybrid team of indirect procurement professionals focused on optimizing the Coupa P2P platform
  • Deliver exceptional end-user support, and achieve procurement and company objectives
  • Lead decentralized Coupa Admin team and shared service center that supports approximately 20,000+ Coupa users across multiple countries
  • Serve as the primary functional expert for Coupa modules, including P2P, Sourcing and Coupa Sourcing Optimization, Contract Lifecycle Management, and Supplier Information Management
  • Continuously build competencies within Coupa operations team
  • Provide strategic leadership by actively developing, coaching, and mentoring team members
  • Partner with stakeholders across business units to drive user adoption, assess and solution issues, and continuously evolve the Coupa P2P value proposition
  • Drive optimal system and processing performance, compliance, automation, expansion, and ongoing continuous improvement
  • Champion best practices and on-going innovation to enhance user experience
  • Support technical teams in release management, enhancements, deployment, integrations, and troubleshooting
  • Oversee supplier enablement through the Coupa supplier onboarding process
  • Perform analysis for insights, opportunities, and problem solving, track compliance and monitor KPIs

Requirements

  • Bachelor's degree - required
  • 10+ years of experience - required
  • Expert-level functional knowledge of Coupa modules, including P2P, Sourcing, CLM, and Invoicing; CSO
  • Strong understanding of Coupa integrations with ERP systems (SAP) and familiarity with cXML and other integration methods
  • Strong financial acumen, Excel, and Power BI data analytics expertise
  • Experienced global people-leader able to balance team priorities and accountabilities to achieve optimal productivity while fostering trust, collaboration, and well-being
  • Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders, must be comfortable presenting at all levels of the organization
  • Strong analytical, detail oriented and problem-solving abilities, capable of performing root cause analysis for process or system issues associated with end-to-end processes and business applications in P2P
  • Proactive mindset with exceptional project management and organizational skills
  • Ability to work both independently and collaboratively in a fast-paced, team-oriented environment

Benefits

  • Hybrid or Onsite work flexibility

Job title

Senior Manager, Indirect Procurement, Coupa Operations

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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