Analyst ensuring compliance and support for Unimed Nacional's healthcare provider network. Managing relationships and evaluating performance indicators for operational efficiency.
About the role
- Release Analyst coordinating between business and technical teams for smooth software releases in international environments. Responsible for documentation, compliance, and risk management during deployments.
Responsibilities
- Actuar como puente entre las partes interesadas comerciales y los equipos operacionales o técnicos.
- Coordinar los horarios de las versiones entre los equipos de desarrollo, QA, operaciones y negocios.
- Mantener documentación precisa para cada lanzamiento, incluyendo alcance, cambios, riesgos y planes de retroceso.
- Revisar y confirmar que las configuraciones y actualizaciones cumplan con los criterios de preparación para el lanzamiento.
- Hacer un seguimiento del progreso de cada lanzamiento a lo largo del proceso de despliegue.
- Identificar riesgos o conflictos asociados a lanzamientos futuros.
Requirements
- Inglés avanzado/bilingüe (**obligatorio**, interacción diaria con equipos de USA).
- Experiencia comprobada en levantamiento de requerimientos en proyectos IT o retail.
- Experiencia en proyectos IT y conocimientos de metodologías como Waterfall o Scrum
- Excelente actitud de servicio al cliente y habilidades de comunicación.
- Capacidad para trabajar bajo presión
- Certificación ITIL (ideal, no excluyente).
- Certificacion en proyectos
- Experiencia en ambientes internacionales y equipos distribuidos (deseable).
Benefits
- Ambiente internacional
- Cirugía
- Certificación ITIL (ideal, no excluyente)
- Certificación en proyectos
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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