CRM Product Manager in the iGaming domain ensuring CRM ecosystems run smoothly and AI solutions are integrated. Collaborating with stakeholders to drive improvements and manage technical projects.
About the role
- Senior Consumer Product Manager at S&T Bank responsible for product management and strategic initiatives. Collaborating across functional areas to optimize the client experience and operational efficiency.
Responsibilities
- Owns the strategic direction and ongoing management of assigned consumer and small business product sets
- Identifies, evaluates, and leads cross-functional strategic initiatives designed to enhance the client experience
- Serves as the primary liaison between Product, Operations, Technology, Risk, Compliance, and Marketing
- Establishes and monitors product performance metrics, client feedback, and operational indicators
- Drives simplification and standardization efforts across consumer and business product offerings
- Provides product expertise and guidance to internal stakeholders
- Works with Data and Analytics and Finance partners to enhance and develop product performance metrics.
Requirements
- Requires a four-year degree or equivalent
- Preferred certification/designation Agile Product Owner, Project Management Professional (PMP)
- Requires more than ten years general business experience
- Five to ten years of specialized experience in Retail Banking, Product Management, and Project Management.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
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