Hybrid Senior Product Manager

Posted 3 hours ago

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About the role

  • Senior Product Manager developing product strategies for SugarCRM platform, collaborating with Engineering and UX teams to enhance user experiences in customer relationship management.

Responsibilities

  • Own & Evolve Product Capabilities: Contribute to the strategic direction and roadmap for your product area, ensuring features are consistent, scalable, and aligned with customer and business outcomes.
  • Drive Product Execution: Translate market insights, customer problems, and business requirements into clear product definitions, user stories, and delivery plans.
  • Collaborate Across Functions: Partner with Engineering, UX, Product leadership, and Go‑To‑Market teams to ensure the product roadmap aligns with technical feasibility and customer value.
  • Measure & Communicate Impact: Define and track key metrics related to usage, adoption, customer satisfaction, and business results; share insights to align teams and guide decisions.

Requirements

  • 5+ years of product management experience, building and delivering commercial, customer‑facing software products
  • Proven success shipping enterprise SaaS products, ideally within CRM, CX, or adjacent domains
  • Strong understanding of user workflows, system design, and data‑driven product development
  • Excellent communication, stakeholder management, and product storytelling skills
  • Bachelor’s degree in Computer Science, Engineering, Business Administration, or related field; MBA a plus

Benefits

  • Excellent healthcare package for you and your family
  • Savings and Investment – 401(k) match
  • Unlimited Paid Time Off
  • Paid Parental Leave
  • Online Legal Services (Rocket Lawyer)
  • Financial Planning Services (Origin)
  • Discounted Pet Insurance (Embrace Pet Insurance)
  • Corporate Benefit Program (Working Advantage). This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public
  • Health and Wellness Reimbursement Program
  • Travel Discounts
  • Educational Resources - Career & Personal Development Program
  • Employee Referral Bonus Program
  • We are a merit-based company - many opportunities to learn, excel and grow your career!

Job title

Senior Product Manager

Job type

Experience level

Senior

Salary

$120,000 - $160,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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