About the role

Middleware SRE Global Lead managing web operations for State Street. Leading a team and optimizing middleware platforms in a high-transaction environment.

Responsibilities

Manage the relationships with key strategic vendor partners
Manage a small team of direct reports in the US and about 20 dotted line reports in India / APAC
Drive automation & toil reduction initiatives
Present project status to SVP/MD audiences
Automate routine tasks via writing python scripts, shell scripting, and use of Ai / natural language algorithms
Work with external teams to build a correlation engine for reduction of MTTI
Ensure the Middleware : Web platform is optimized and operating within SLI and SLO's
Configure, operate, and version control of middleware : Web tooling
Manage integration of events with Splunk for ticketing with Service Now
Migration of applications from one datacenter to another, including cloud adoption.
Conduct impact analysis, testing, and implementation in a multicloud environment
Advise application development teams on proper use of web technologies, best practices, adherence to and enforcement of State Street standards
Make technical recommendations for improvements by creating Technical PoCs to demonstrate performance improvements, and partner with the engineering team on new standards
Partner cross-functionally with Financial, Business, Technical, and Operational organizations to drive delivery on the short and long-term strategy
Participate in incident calls as needed, as well as post incident problem calls to recommend best practices and process improvements
Drive end users towards greater adoption of self service tools through training and coaching

10 years in a support role or 5 years in an intensive high paced SRE role at a similar sized bank
Computer Science degree or equivalent work experience
Extensive experience supporting Middleware tooling in a large scale heterogeneous enterprise environment
Prior experience managing a small to mid-sized geographically dispersed team
Exceptional problem solving skills
Knowledge of Windows, understanding of PowerShell scripting
Knowledge of Linux, understanding of shell scripting
Expertise with IBM Webshpere, Weblogic, Tomcat
Detailed knowledge of at least one other middleware platform (CTRL-M, Stonebranch, OPC, CA7, IBM MQ, Kafka)
Advanced scripting (Shell, Python, etc), knowledge file transport protocols (FTP, SFTP), encryption and authentication (certificates) are not required but will be helpful.
Familiarity with either Azure or AWS

retirement savings plan (401K) with company match
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
paid-time off including vacation, sick leave, short term disability, and family care responsibilities
access to Employee Assistance Program
incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
eligibility for certain tax advantaged savings plans