Senior Customer Relations Consultant managing complex complaints for BOQ Group, guiding issues from first contact to resolution with clear communication. Collaborating on customer experience improvements.
About the role
- Senior Mining Consultant providing technical guidance for complex mining projects. Join Stantec in creating a sustainable future for mining while reducing energy usage and adopting clean energy.
Responsibilities
- Provide technical guidance for large projects of high complexity.
- Evaluates, selects, specifies, and engineers all mining engineered systems.
- Participates in project coordination meetings with internal team members and/or external consultants, owner and contractor, subcontractors, and vendors.
- Participates in client project requirement meetings, value analysis, and basic cost estimating.
- Participates in constructability review.
- Conducts quality assurance and quality control on own projects and projects of peers.
- Leads and provides guidance in the development of new standards and specifications for the mining group.
- Review project scope, budgets, and design approach for all size projects.
- Reviews proposals for mining projects.
Requirements
- Strong knowledge of industry standards.
- Technical knowledge in multiple underground and surface mining methods.
- Ability to lead one or more teams through all phases of projects.
- Checks the work of others for accuracy and completeness and manages time to meet project budget and schedule.
- Participates and collaborates in project team setting and to engage in creative and critical thought.
- Expertise in mine health and safety regulations.
- Strong presentation and interview skills.
- Requires understanding of Microsoft Office Suite.
- Assists in business development of current and new clients
- Assists in the evaluation and hiring of new team members.
- Willing to mentor and teach your expertise to our mining team.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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