Hybrid Site Reliability Engineer – Operations

at SS&C Technologies

• Job title: Site Reliability Engineer – Operations
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Ansible, AWS, Azure, Cloud, DNS, Google Cloud Platform, Grafana, Linux, Prometheus, Puppet, Python, Shell Scripting, Splunk, Terraform, Unix, VMware, Go
• Location requirements: Hybrid, Kansas City, United States

About the role

• Site Reliability Engineer responsible for system reliability and performance at a leading financial services technology company. Collaborating with infrastructure, engineering, and security teams to build robust systems.

Responsibilities

• Maintain and improve the uptime, performance, and availability of production systems.
• Define and track SLIs , SLOs , and SLAs to ensure service reliability and user satisfaction.
• Implement and manage monitoring, alerting, and observability tools (e.g., Prometheus, Grafana, Datadog, ELK).
• Participate in on-call rotations and respond to incidents, performing root cause analysis and postmortems.
• Automate repetitive tasks and processes using scripts, configuration management, and Infrastructure as Code (IaaC).
• Develop CI/CD pipelines to streamline deployment and operational processes.
• Analyze system performance and capacity trends to plan for future growth.
• Collaborate with engineering teams to design systems that scale reliably.
• Support cloud and/or hybrid infrastructure (AWS, Azure, GCP, VMware, etc.).
• Manage system provisioning, configuration, and patching via tools such as Ansible, Terraform, or Puppet.
• Act as a bridge between development and operations teams, championing DevOps and SRE principles.
• Contribute to a culture of continuous improvement, reliability, and accountability.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 3+ years of experience in a Site Reliability, DevOps, or Systems Engineering role.
• Experience with Linux/Unix systems , Windows , shell scripting, and administration.
• Proficiency in at least one programming/scripting language (Python, Go, Bash, etc.).
• Hands-on experience with cloud platforms ( AWS , Azure , or GCP ).
• Strong knowledge of networking, security, load balancing, and DNS.
• Experience with monitoring/logging tools (e.g., Prometheus, Grafana, ELK, Splunk, Datadog).

Benefits

• Flexibility : Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: 401k Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!