Network Automation Platform Support Engineer focused on supporting and maintaining automation and data platforms at Fiserv. Involves collaboration with engineering teams for improved processes and solutions.
About the role
- Senior AI Platform Engineer developing scalable AI frameworks for financial services firm. Focusing on machine learning integration and big data platform enhancements.
Responsibilities
- Design and build a scalable Agentic AI framework on top of our data platform.
- Implement MCP- and A2A-based architectures for agent collaboration and orchestration.
- Integrate AI services with data pipelines (Airflow, Spark, Trino, StarRocks, DBT).
- Build APIs, SDKs, and tooling to enable other teams to use the framework.
- Work with platform and application teams to ensure secure, reliable, and multi-tenant deployment of AI agents.
- Evaluate new agentic AI, LLM, and orchestration technologies and recommend adoption.
- Mentor other engineers and contribute to AI engineering best practices.
Requirements
- Strong programming skills in Python with 5+ years of experience
- Proven experience with data engineering or distributed systems (Spark, Hive, Trino, StarRocks, DBT, Airflow, Kubernetes)
- Deep understanding of LLM-based systems and agent frameworks (LangChain, LlamaIndex, DSPy, OpenAI MCP, A2A)
- Hands-on experience with API design & integration (REST, GraphQL, gRPC)
- Knowledge of cloud infrastructure & container orchestration (Kubernetes, Docker)
- Strong understanding of IAM, security, and multi-tenancy in enterprise systems
- Track record of building production-grade AI/data platforms.
Benefits
- 401 (k) Matching Program
- Professional Development Reimbursement
- Flexible Personal/Vacation Time Off
- Sick Leave
- Paid Holidays
- Medical
- Dental
- Vision
- Employee Assistance Program
- Parental Leave
- Discounts on fitness clubs, travel, and more!
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