Join Pennon Water Services as a Data Analyst driving data-driven recovery solutions. Analyze trends and support outstanding payments recovery with insights and reporting, in a hybrid work environment.
Responsibilities
Develop and maintain all commercial debt recovery reporting.
Provide data analysis and insight to support the recovery of outstanding customer payments contributing to the financial viability of PWS.
Assist management in monitoring collections performance throughout the month.
Proactively monitor collection strategies through reporting and account level auditing.
Support the production of management reporting on a daily, weekly, and monthly basis.
Identifying trends in productivity and operations to maximise and drive performance.
Support the production of performance scorecards relating to collections performance.
Through the data analysis, proactively identify processes that could be made more effective and/or efficient.
Deliver performance overview updates to key stakeholders via regular meetings.
Provide overall assistance to the Data Team on any data related queries
Requirements
Demonstrate you are capable in managing billing/financial related data
Experience in data analysis, including SQL and Power BI
Experience of leading actions within teams
Data analysis and the ability to identify anomalies
Evidence you have excellent oral and written communication skills
Demonstrate excellent ability to correct errors
Proven ability to identify improvement actions and enable their delivery
Ability to constructively challenge accepted thinking and methods by generating and embracing innovative ideas.
A flexible approach to work, with the ability to take on new challenges as needed.
Benefits
Generous holiday allowance plus bank holidays
Buy or sell annual leave to offer you extra flexibility
Buy a bike and safety equipment tax-free, through our Cycle to Work scheme
Invest in Pennon Group Plc through our employee share schemes
We support our people by offering a free, confidential Employee Assistance Programme
Look after your wellbeing with our Champion Health support platform
Enjoy free eye tests and discounts on frames and lenses at Specsavers
Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox
A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodafone Advantage and more
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