Hybrid Associate Manager, AI-Enablement, Grading Effectiveness

at Sophia

• Job title: Associate Manager, AI-Enablement, Grading Effectiveness
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $67,700 - $84,600 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Minneapolis, United States

About the role

• Associate Manager guiding a team for grading effectiveness and academic integrity through AI insights and audits. Responsible for auditing strategies and performance outcomes in educational environments.

Responsibilities

• Responsible for leading a team of Grading Effectiveness Specialists to ensure consistent, high-quality grading practices across the grading team.
• Own audit strategy, execution oversight, and performance outcomes related to grading quality and academic integrity.
• Drive continuous improvement by leveraging data insights, strengthening cross-functional alignment, and leading the design, implementation, and continuous optimization of an AI-first grading audit infrastructure.
• Define and own the grading audit framework, standards, and performance thresholds.
• Integrate AI-driven pre-audit triage and anomaly detection into sampling and audit strategy.
• Manage and develop a team of Grading Effectiveness Specialists.

Requirements

• Minimum 4 years of combined experience across audit/quality operations and applied AI workflow design required.
• Demonstrated hands-on experience applying generative AI tools (e.g., ChatGPT or similar platforms) to design or enhance operational workflows, including prompt engineering, structured evaluation frameworks, and human-in-the-loop validation processes preferred.
• Experience designing or scaling quality control or audit systems required; experience integrating AI into those systems strongly preferred.
• Data analytics experience required, including performance measurement and trend analysis.
• Experience in academic grading or education environments preferred.
• 2+ years of leadership or people management experience preferred.
• Bachelor’s degree from an accredited institution required; Master’s degree from an accredited institution is preferred.

Benefits

• Medical, dental, vision, life and disability plans
• Well-being incentives
• Parental leave
• Paid time off
• Certain paid holidays
• Tax saving accounts (FSA, HSA)
• 401(k) retirement benefit
• Employee Stock Purchase Plan
• Tuition assistance
• Entertainment and retail discounts