Supplier Quality Engineer leading Preventive Quality projects and ensuring compliance with AS9145 standards at Boeing. Collaborating with suppliers and internal teams to optimize product deliverables.
About the role
- Data Quality Assurance Specialist managing subscriber operations in a leading solar energy company. Ensuring data integrity and compliance in enrollment processes and customer service coordination.
Responsibilities
- Assist in ensuring subscriber records are accurate, complete, and compliant.
- Identify and flag missing or inaccurate documentation, route follow up requests to the appropriate internal teams, and monitor progress until all items are fully resolved.
- Support data checks to confirm data matches reality and expectations.
- Creating reports, preparing reconciliation lists, and driving data integrity by updating records in Dynamics.
- Support the timely and accurate management of enrollment workflow tasks.
- Prepare and send usage requests to utilities following established timelines.
- Confirm incoming usage requests from tech automation.
- Track follow ups for outstanding utility responses.
- Compile monthly reports on rejected subscribers.
- Assist in identifying treatable cases and organizing outreach support for Marketing.
- Review and investigate escalations from Customer Care Specialists regarding subscriber statuses, project assignments, allocation discrepancies, or bill credit issues, ensuring accurate diagnosis and timely routing for resolution.
- Utilize the ticketing system to document, track, and route subscriber related issues, ensuring proper follow through and confirming resolution before closure.
- Support the monitoring of inbound utility files and database quality.
- Track the receipt of expected monthly utility/vendor files.
- Check received files for completeness or missing fields.
- Assist in logging file status in the tracking system.
Requirements
- Bachelor’s degree in Data Analytics, Computer Science, Information Systems, Business Administration, Operations Management, or related field
- Strong attention to detail with experience reviewing and reconciling data or documentation.
- Strong organizational skills and the ability to manage multiple priorities and deadlines.
- Clear written and verbal communication skills for cross functional collaboration
- Mastery in Microsoft Excel, Power Query
- Proficiency in Power BI
- Exposure to community solar, renewable energy, or sustainability focused organizations is a strong plus.
Benefits
- Training / Professional development opportunities
- 401(k) with 4% company match
- Summer Fridays
- Flexible remote/hybrid work options
- Paid parental leave
- Team lunches, events, and stocked kitchens
- Modern, collaborative office spaces in Asbury Park, New York City, Boston, Chicago, and Baltimore
- Medical, dental, and vision coverage
- Company-paid life and long-term disability insurance
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