About the role

  • Supports the resilience and observability of Workplace Investment applications at Fidelity. Involves hands-on development, collaboration, and proactive issue resolution in test environments.

Responsibilities

  • Support the resilience and observability of Workplace Investment (WI) applications across pre-production and non-production test environments
  • Involves hands-on technical development and partnership, cross-functional collaboration, and a strong focus on proactive issue resolution and environmental stability
  • Drive monitoring initiatives across WI product lines—including Health Care (HC) and Stock Plan Services (SPS)
  • Work closely with development, engineering, and operations teams to identify and address root causes
  • Include regular reporting to leadership and partnership with Enterprise Infrastructure (EI) to align monitoring practices with production standards

Requirements

  • Bachelor's or master's degree in computer science, Software Engineering, or a related technical field
  • 9+ years of experience supporting and operating complex, large scale production environments
  • Deep technical expertise and extensive hands-on experience with monitoring and observability platforms, including CloudWatch, Datadog, Splunk, and the ELK stack
  • Strong proficiency in distributed systems and technologies, including Java, Python, and cloud platforms such as AWS and/or Azure
  • Experience working with both batch processing and online transaction processing (OLTP) applications
  • Proven hands-on experience with CI/CD and DevOps tooling, including GitHub, Jenkins, Concourse, Ansible, Maven, JUnit, Docker, JMeter, Artifactory, Sonar, Veracode, Kubernetes, and UDeploy
  • Practical experience with container orchestration platforms, including Kubernetes, AKS, EKS, and ECS
  • Collaborates effectively with operations teams and business stakeholders to improve stability, reliability, and performance

Benefits

  • Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F)
  • Commitment to driving innovation, improving operational efficiency, and enhancing customer experience

Job title

Principal Software Engineer

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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