Hybrid Delivery & Customer Success Manager – Cyber Security Center

Posted 8 hours ago

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About the role

  • Supporting clients on their Cloud Security journey. Focused on service and delivery management without deep engineering knowledge.

Responsibilities

  • You guide our clients safely and methodically on their cloud security journey. Your focus is on service and delivery management as well as client support. You work with a solid understanding of Microsoft Security, without requiring deep engineering expertise.

Requirements

  • You have experience in Delivery Management, Customer Success, or IT Service Management.
  • You have basic knowledge of cloud security and Microsoft security products such as Entra ID, Defender, or Sentinel. Deep engineering expertise is not required.
  • You enjoy direct interaction with our clients, organize confidently, and communicate clearly.
  • You are proficient in German and English, both spoken and written.

Benefits

  • 🎯 Purpose – Put your expertise to use (in projects with renowned companies such as BMW Group, Henkel, or KWS)
  • 🌍 Flexibility – Find your balance (e.g., workation, flexible vacation arrangements)
  • 📖 Development – Settle in and grow (e.g., Skaylink Campus, development reviews, regular employee surveys)
  • 🏖️ Time off – Recharge (e.g., 30 days’ vacation, December 24 and 31 off, sabbatical)
  • 🚲 Mobility – Get from A to B (e.g., company bike, subsidy for the Deutschlandticket)
  • 💻 Equipment – Choice of tools (Apple or Windows, company mobile phone)
  • 💪 Support – Feel well supported (e.g., employee referral program, corporate benefits, workplace glasses, 5 paid child-sick days per year)
  • 🏆 Events – Come together and celebrate (e.g., summer and Christmas parties, team events, cross-company tech talks)
  • 🧩 Together – We are Skaylink!

Job title

Delivery & Customer Success Manager – Cyber Security Center

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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