Vice President driving operational excellence and strategy for Sitero’s clinical services. Leading teams and ensuring compliance across global clinical operations.
Responsibilities
Define and execute a global clinical operations strategy aligned with Sitero’s growth objectives, client expectations, and integrated service delivery model
Lead and scale global clinical operations teams, ensuring organizational structure, talent, and capabilities support both current delivery and future expansion
Drive operational excellence across all clinical programs, with a focus on quality, speed, and consistency in execution
Oversee the full lifecycle of clinical trials—from study startup through closeout—ensuring delivery on time, within scope and budget, and in compliance with ICH-GCP, FDA, EMA, and other applicable regulations
Establish and monitor KPIs, performance metrics, and dashboards to provide visibility into delivery performance, risks, and opportunities
Optimize resource planning and utilization globally, partnering with Finance and HR to align workforce strategy with pipeline demand and margin objectives
Embed quality-by-design principles into clinical operations, partnering closely with Quality Assurance to address audit findings, CAPAs, and continuous improvement initiatives
Ensure SOPs, processes, and governance frameworks are consistently implemented and evolve alongside regulatory and business needs
Serve as an executive point of contact for key clients, strengthening relationships and ensuring delivery excellence across strategic accounts
Partner with Business Development and Commercial teams on proposals, bid defenses, and client presentations, ensuring operational feasibility and competitive positioning
Collaborate closely with eClinical Service Delivery and Product teams to integrate technology solutions into clinical operations, enhancing efficiency, data quality, and user experience
Champion the adoption of AI-driven tools and analytics to improve trial execution, forecasting, risk identification, and decision-making
Lead cross-functional alignment across Medical Affairs, Regulatory, Data Management, Biostatistics, Product Management, and Quality to ensure seamless program execution
Build and develop a high-performing leadership team, fostering a culture of accountability, ownership, and continuous improvement in line with #WeareSITERO values
Establish clear career pathways, training frameworks, and succession planning for clinical operations talent globally
Own clinical operations financial performance, including budget oversight, forecasting, revenue realization, and margin optimization
Contribute to enterprise-wide strategic initiatives, including operational scaling, global expansion, and M&A integration efforts.
Requirements
Bachelor’s degree in Life Sciences or related field; advanced degree (MS, MPH, MBA) preferred
15+ years of progressive clinical operations leadership experience within a CRO, biotech, or pharmaceutical environment
Demonstrated experience leading global, multi-functional clinical operations teams across multiple regions (US, EMEA, APAC/India preferred)
Proven track record of delivering complex clinical programs at scale, with strong knowledge of regulatory requirements and industry best practices
Experience integrating technology and/or eClinical platforms into clinical delivery models; exposure to AI-enabled solutions is a strong advantage
Strong financial acumen with experience managing budgets, forecasting, and operational P&L drivers
Experience supporting business development efforts, including proposals, bid defenses, and client relationship management
Exceptional leadership, communication, and stakeholder management skills, with the ability to influence at the executive level
Ability to operate effectively in a high-growth, fast-paced, and evolving organization.
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