Hybrid Sales Business Process Automation Engineer – Consultant

at Silver Air Private Jets

• Job title: Sales Business Process Automation Engineer – Consultant
• Job type: Contract
• Experience level: Mid level, Senior
• Salary: $45 - $65 per hour
• Degree requirement: Bachelor's Degree
• Tech skills: JavaScript, Python, SQL
• Location requirements: Hybrid, Santa Barbara, United States

About the role

• Sales Engineer streamlining charter sales operations by optimizing CRM and building automation workflows. Focus on improving sales efficiency for private aviation with strong technical expertise.

Responsibilities

• Audit current HubSpot setup across sales, operations, and customer service
• Standardize pipelines, deal stages, properties, and data fields
• Build custom workflows for quote processing, follow-ups, and lead routing
• Implement reporting dashboards for sales metrics, fleet utilization, and conversion tracking
• Train internal team on HubSpot best practices and daily usage
• Automate inbound quote processing and routing to appropriate sales reps
• Build email sequences and nurture campaigns for prospect follow-up
• Create automated lead scoring based on charter history, inquiry type, and urgency
• Develop workflows that connect quote requests → availability checks → pricing → follow-up
• Eliminate manual data entry between systems (email, booking, CRM)
• Map existing tools and identify integration opportunities (scheduling software, maintenance tracking, billing)
• Implement API connections or middleware (Zapier, Make) to connect disparate systems
• Ensure data flows smoothly between HubSpot, flight operations, and back-office systems
• Document all integrations and create runbooks for internal team
• Implement predictive lead scoring models
• Deploy email optimization tools (send time, subject line testing)
• Explore pricing optimization for empty legs and positioning flights
• Identify opportunities for chatbots or automated initial inquiry responses (with human oversight)
• Document all processes, workflows, and system configurations
• Train internal systems manager (Austin) to maintain and expand automation
• Provide recommendations for next-phase improvements
• Create SOPs for ongoing CRM management

Requirements

• 3+ years in sales operations, marketing ops, or business process automation
• Expert-level HubSpot experience (workflows, custom properties, reporting, integrations)
• Hands-on experience with automation tools (Zapier, Make/Integromat, API integrations)
• Strong understanding of B2B sales processes, lead management, and pipeline optimization
• Ability to translate business requirements into technical workflows
• SQL or database query experience for reporting and data analysis
• Excellent communication skills - able to train non-technical sales teams
• Preferred: Experience in aviation, travel, luxury services, or high-touch B2B sales
• Background in CRM migrations or implementations
• Basic Python/JavaScript for custom integrations or data manipulation
• Experience with AI tools (ChatGPT, Claude, predictive analytics platforms)
• HubSpot certifications or similar CRM certifications

Benefits

• Silver Air offers a unique opportunity to influence the future of private aviation through AI. If you are ready to take on this challenge and contribute to our mission of delivering unparalleled service and innovation, we would love to hear from you.