Head of Risk & Compliance responsible for building frameworks and ensuring compliance at Penfold. Leading a team and enabling product delivery while adhering to regulatory requirements.
About the role
- Senior Regulatory Compliance Manager responsible for shaping and maintaining compliance framework at Shieldpay. Partnering with the Director to drive innovation and customer-centric outcomes.
Responsibilities
- Own the Compliance Framework: Partner with the Director of Compliance to design, embed, and continuously optimise a high-impact compliance framework that guarantees firm-wide adherence to all legal and regulatory mandates.
- Lead Consumer Duty Excellence: Hold the central role for ongoing oversight of Consumer Duty, actively ensuring every product, service, and customer journey delivers superior customer outcomes aligned with the FCA’s four principles.
- Strategic Project Execution: Lead the full lifecycle of Compliance projects and roadmaps, driving coordination, prioritisation, and timely delivery across all business units.
- Proactive Advisory: Act as an embedded compliance expert, ensuring crucial advisory support is injected at the earliest stages of key business projects and product development.
- Innovate and Benchmark: Collaborate with Product teams to implement industry best practices and new ideas that enhance good customer outcomes and drive business integrity.
- Policy Modernisation: Rapidly drive improvements and updates to Compliance Policies and operational procedures, ensuring they are always cutting-edge and fit-for-purpose.
- Secure Firm-Wide Buy-in: Work across all functional areas to champion the compliance culture, ensuring leadership and staff fully adopt and embed the framework.
- Expert Challenge and Guidance: Serve as a trusted advisor, providing incisive challenge and advice on complex areas including payment regulations, financial promotions, product governance, TCF, conduct risk, and data privacy.
- Actionable Risk Reporting: Articulate key risks, issues, and strategic recommendations clearly and concisely to leadership, ensuring immediate and appropriate corrective action is taken.
- Regulatory Implementation Lead: Take the lead on timely and effective implementation of all new and relevant regulations across the business.
Requirements
- Proven experience within regulated financial institutions, e-commerce, or high-growth FinTech environments
- Demonstrated ability to thrive under pressure, expertly managing a diverse and high volume of tasks while consistently meeting aggressive deadlines
- Exceptional capacity to rapidly absorb, retain, and stay ahead of complex information pertaining to Product setups, Compliance controls, and key organisational stakeholders
- Strong affinity for data analysis and evidence-based decision-making to drive optimal compliance strategy
- Proven ability to proactively manage change and seamlessly adapt to the demands of a continuously growing and transforming business landscape
- Solid, hands-on experience in policy development, strategic implementation, and high-level regulatory advisory
- Direct experience in successfully embedding non-financial crime Compliance frameworks from a foundational, bottom-up approach
- Innate drive to continually raise the compliance bar and aggressively champion the compliance agenda across multiple, diverse business lines
- Excellent communication with a proven track of building robust stakeholder relationships and influencing outcomes at all organisational levels
- A self-starter with a strong bias for action, a dedication to taking the initiative, and an unwavering commitment to excellence and attention to detail.
Benefits
- Flexible working options, such as flexible hours and hybrid work to support our employees' work-life balance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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