Consultant advising and implementing ALE communication solutions for clients across Germany. Involves workshops, planning, and technical design for communication projects.
Responsibilities
Advise our clients on ALE communication solutions and develop solution concepts.
Conduct workshops and technical design for OmniPCX Enterprise (OXE) and OmniVista 8770.
Plan, install and configure OXE including high availability and virtualization.
Integrate contact center scenarios (CCD) and hybrid/cloud solutions with Rainbow™.
SIP trunking & SBC interoperability (e.g., AudioCodes), as well as technical project leadership and documentation.
Requirements
Several years of experience advising on and implementing ALE communication solutions (OXE, OmniVista 8770).
Relevant ALE certifications (ACSE) for OmniPCX Enterprise, OmniVista 8770, Open/OmniTouch and CCD.
Solid knowledge of VoIP/SIP, SBC integration, networking (QoS, VLAN, firewall), and Linux/Windows fundamentals.
Willingness to travel within Germany.
Very good German and good English skills.
Benefits
Exciting consulting projects with deep technical content and scope to shape solutions.
Established HR processes & templates and access to ALE training.
Interesting UC projects using current vendor solutions.
Varied assignments across all sectors, from SMEs and public clients to DAX-listed companies and international corporations.
Responsibility for planning, requirements analysis and implementation of demanding customer projects.
Technical consulting and problem-solving.
Independent project and schedule planning within a highly collegial and motivated team.
Conduct workshops and training sessions.
Support sales in presales activities.
Regular assignments at customer sites – on-site and remote.
Initial and continuing training to become an Alcatel UC Engineer/Consultant.
Further training in 3rd-party vendors (e.g., AudioCodes, NewVoice).
Soft-skill training (e.g., presentation, communication and consulting skills).
Flat hierarchies & open-door culture.
Flexible working models & home office.
Mentorship program & comprehensive onboarding.
Location benefits: JobRad (company bike), LinkedIn Learning and more.
Company pension, company car, certification bonus.
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