Senior Product Manager leading product development at ServiceCore. Collaborating with cross-functional teams to execute product vision and meet customer needs in a hybrid work environment.
Responsibilities
Work together with prospective clients and existing users to deeply understand and anticipate their needs
Collaborate with stakeholders to create and maintain a product vision and agile product roadmap that is in alignment with customer needs and internal business objectives
Groom and manage the product backlog, prioritizing based on the roadmap and changing requirements
Refine customer problems and business opportunities into product requirements, user stories, and acceptance criteria
Bridge the gap between technical complexity and business understanding, ensuring high stakes information resonates effectively with customers and stakeholders
Support the flow of delivery through sprint planning and forecasting
Work with Marketing to articulate the value proposition of features and capabilities that are getting released into the market
Monitor and communicate product progress throughout the lifecycle
Recommend ideas for enhancing product performance and achieving product success that drive long-term success of the company’s strategy, financial and growth goals
Suggest and implement ways to track product use and impact on end users
Deliver updates to other product teams and company stakeholders
Requirements
5+ years of experience as a Product Manager in an Agile (Scrum) environment
Bachelor’s degree in business, engineering, design or related field, or equivalent work experience
Strong preference given to candidates with a B2B SaaS background, specifically working on mobile applications, and/or web experience focused on operational workflows, inventory management or logistics
Experience working with Field Services customers is not required but is highly desirable
Experience owning end to end, 0-1 products is a strongly preferred
Proven experience of working effectively with a broad stakeholder group
Experience using Confluence, Jira, or similar tools for requirements capturing and user stories
Excellent communication, analytical and problem solving skills
Proven leadership experience and strong team skills
Strong organizational and time management skills
Experience working with distributed teams across time zones
Self-starter with a growth mindset and can-do attitude
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