Strategic Manager at Bank of America leading data platform and financial strategies. Focus on maximizing risk versus return and integrating data analytics into Fraud & Claims operations.
About the role
- Senior Product Manager leading product development at ServiceCore. Collaborating with cross-functional teams to execute product vision and meet customer needs in a hybrid work environment.
Responsibilities
- Work together with prospective clients and existing users to deeply understand and anticipate their needs
- Collaborate with stakeholders to create and maintain a product vision and agile product roadmap that is in alignment with customer needs and internal business objectives
- Groom and manage the product backlog, prioritizing based on the roadmap and changing requirements
- Refine customer problems and business opportunities into product requirements, user stories, and acceptance criteria
- Bridge the gap between technical complexity and business understanding, ensuring high stakes information resonates effectively with customers and stakeholders
- Support the flow of delivery through sprint planning and forecasting
- Work with Marketing to articulate the value proposition of features and capabilities that are getting released into the market
- Monitor and communicate product progress throughout the lifecycle
- Recommend ideas for enhancing product performance and achieving product success that drive long-term success of the company’s strategy, financial and growth goals
- Suggest and implement ways to track product use and impact on end users
- Deliver updates to other product teams and company stakeholders
Requirements
- 5+ years of experience as a Product Manager in an Agile (Scrum) environment
- Bachelor’s degree in business, engineering, design or related field, or equivalent work experience
- Strong preference given to candidates with a B2B SaaS background, specifically working on mobile applications, and/or web experience focused on operational workflows, inventory management or logistics
- Experience working with Field Services customers is not required but is highly desirable
- Experience owning end to end, 0-1 products is a strongly preferred
- Proven experience of working effectively with a broad stakeholder group
- Experience using Confluence, Jira, or similar tools for requirements capturing and user stories
- Excellent communication, analytical and problem solving skills
- Proven leadership experience and strong team skills
- Strong organizational and time management skills
- Experience working with distributed teams across time zones
- Self-starter with a growth mindset and can-do attitude
Benefits
- 10 Company Holidays in addition to Unlimited PTO
- Healthcare, dental and vision insurance
- 401K w/ match
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