About the role

  • Product Management Intern supporting technology solutions for global customers at the Church of Jesus Christ. Engaging with teams and users to gather requirements and provide unique solutions.

Responsibilities

  • Gather business requirements for technology solutions for global customers
  • Work with project managers and engineers to make sure product specifications address the customer business requirements
  • Manage metrics and craft executive reports
  • Elicit customer requirements
  • Assist team with marketing campaigns
  • Respond to customer feedback
  • Provide product support
  • Provide end-user training when needed
  • Initiate reports on product/service adoption rates
  • Monitor support requests regarding needed product improvements
  • Develop reports on product usage stats
  • Assist in making recommendations when a product needs to be replaced, retired, or improved
  • Work with state-of-the art tools to help develop enterprise solutions
  • Mentor with highly experienced IT professionals

Requirements

  • You should be currently enrolled or within one year of your graduation date from an accredited college or university
  • Solid business presentation skills (articulates technical concepts clearly - visually and verbally)
  • Technology background is desired for this internship.
  • Excellent communication skills for interacting with and providing information to management levels will be needed.
  • Project management experience is desired.
  • Understanding of marketing concepts (experience/portfolio a plus)
  • Familiarity with the following tools/technologies:
  • o Microsoft SharePoint
  • o ServiceNow
  • o Endpoint Management
  • o LucidChart
  • o HTML
  • o Microsoft PowerBI
  • o Microsoft Power Automate
  • o Artificial Intelligence
  • Good technical and creative writing skills
  • Strong analytical skills
  • Experience with information management systems
  • Experience in Windows environment and tools, especially Excel
  • Strong influence skills are required.

Benefits

  • Full time interns are eligible to enroll in a high deductible medical plan.

Job title

IT Product Management Intern, Full Time – 6 Months

Job type

Experience level

Entry level

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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