Product Management Intern supporting technology solutions for global customers at the Church of Jesus Christ. Engaging with teams and users to gather requirements and provide unique solutions.
Responsibilities
Gather business requirements for technology solutions for global customers
Work with project managers and engineers to make sure product specifications address the customer business requirements
Manage metrics and craft executive reports
Elicit customer requirements
Assist team with marketing campaigns
Respond to customer feedback
Provide product support
Provide end-user training when needed
Initiate reports on product/service adoption rates
Monitor support requests regarding needed product improvements
Develop reports on product usage stats
Assist in making recommendations when a product needs to be replaced, retired, or improved
Work with state-of-the art tools to help develop enterprise solutions
Mentor with highly experienced IT professionals
Requirements
You should be currently enrolled or within one year of your graduation date from an accredited college or university
Solid business presentation skills (articulates technical concepts clearly - visually and verbally)
Technology background is desired for this internship.
Excellent communication skills for interacting with and providing information to management levels will be needed.
Project management experience is desired.
Understanding of marketing concepts (experience/portfolio a plus)
Familiarity with the following tools/technologies:
o Microsoft SharePoint
o ServiceNow
o Endpoint Management
o LucidChart
o HTML
o Microsoft PowerBI
o Microsoft Power Automate
o Artificial Intelligence
Good technical and creative writing skills
Strong analytical skills
Experience with information management systems
Experience in Windows environment and tools, especially Excel
Strong influence skills are required.
Benefits
Full time interns are eligible to enroll in a high deductible medical plan.
Job title
IT Product Management Intern, Full Time – 6 Months
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