Engineering Manager overseeing tech teams at Theodo FinTech, ensuring client satisfaction and quality code. Leading a dynamic team while promoting cross - functional improvements and career development.
About the role
- Senior Engineering Manager at Serko leading and scaling high-performing engineering teams. Overseeing delivery, mentorship, and operational excellence within a dynamic business travel marketplace.
Responsibilities
- Lead, mentor and grow Engineering teams — both in recruiting great talent and developing existing team members.
- Drive hiring, onboarding, performance reviews, and career development conversations with clarity and empathy.
- Foster a culture where engineers feel empowered, supported, and accountable.
- Ensure Engineering commitments are consistently met and aligned to strategic objectives.
- Balance short-term delivery needs with long-term platform health and technical sustainability.
- Partner with Technical Directors and stream leadership to plan and resource teams effectively.
- Support engineers in their career journeys with coaching, actionable feedback, and clear growth pathways.
- Work with PPC, Product and other partners to align people development initiatives with company-wide programs and goals.
- Champion and help coordinate Communities of Practice in relevant technical domains (e.g., backend, cloud, data/ML, devops).
- Promote adoption of engineering standards, best practices, and tooling across Product & Engineering teams.
Requirements
- Leading and scaling technical teams in a product or platform environment.
- Building strong relationships and influencing across teams and leadership.
- Driving execution from planning through to delivery and iteration.
- Supporting engineer growth through coaching, feedback, and structured development.
- Practical familiarity with learning systems, training tools, and ongoing capability uplift.
- Excellent communication skills and comfort with ambiguity in a fast-moving environment.
- Strong project and program management skills.
- Bonus (nice-to-have):
- Experience in SaaS, cloud, or travel-tech environments.
- Background in modern engineering practices (CI/CD, microservices, observability).
- Certifications in leadership, coaching, or learning & development.
Benefits
- Competitive salary + Kiwisaver + Life Insurance + A generous employee incentive share scheme
- Laptop & tools, modern office with games, exceptional coffee, snacks, and a great social atmosphere!
- Flexibility to work-from-home and with starting and finishing times
- Extended leave benefits
- Promotional opportunities among an established & growing global organisation
- 1:1's to help focus on your personal growth via multiple career pathways
- Access to discounted: Free flu shots, and confidential support, guidance, and counselling services with EAP
- Inclusive culture which embraces the diversity of our people - with many different nationalities proudly represented across the Serko workforce. We look for people to add to our culture!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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