Werkstudent in process intelligence and information security, supporting various tasks in a hybrid role at Axians in Ulm, Germany.
About the role
- Junior Implementation & Support Engineer in cybersecurity working with global customers and hands-on implementation projects. Join Secomea's US team in a hybrid role for increased exposure.
Responsibilities
- Help customers successfully deploy and adopt Secomea’s solutions as part of paid implementation projects
- Configuring secure remote access solutions, Azure AD integrations, and network setups
- Advising customers on best practices for OT remote access, identity management, and cybersecurity
- Supporting customers during onboarding and implementation phases
- Collaborating with Secomea R&D and technology partners on configuration and troubleshooting
- Ensuring proper documentation of customer setups and implementation outcomes
- Handling customer cases via our ITSM system and live communication
- Troubleshooting technical issues related to networking, connectivity, and system configuration
- Acting as 2nd-level support and escalating complex cases according to internal guidelines
- Working according to established ITIL-based support processes, ensuring consistent case handling, documentation, and escalation
- Contributing to internal documentation, knowledge base articles, and best practices
Requirements
- Have a technical background in networking, IT, automation, or OT environments
- Have networking knowledge around CCNA level or similar
- Know of the following: OT cybersecurity, OT networking, network experience at the CCNA level, IAM or PAM
- Can read and write Shell scripts and have basic Python understanding
- Have the ability to understand and analyze customers’ technical needs
- Take ownership of tasks and customer cases, ensuring proper follow-through and resolution
- Comfortable working in a structured, process-driven environment and following defined support and implementation workflows
- Able to prioritize and manage multiple tasks across support cases and implementation activities
- Strong sense of ownership and accountability, from initial request to final resolution
- Collaborative mindset and ability to work effectively with global teams across functions and time zones.
- Excellent communication skills in English
Benefits
- Close collaboration with skilled engineers across functions
- Opportunities to grow your role as the US organization scales
- A supportive culture focused on quality, trust, and technical excellence
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Internship in Quality Management and Information Security helping with process optimization and data analysis at Axians in Germany.
Support in quality and information security management, optimizing processes in collaboration with departments. Create reports and help maintain documentation ensuring up - to - date records.
Workday Security Consultant serving as bridge between HR functional area and IT for technology solutions. Involves analysis, development, and maintenance of HRIS solutions.
IT Security Architect responsible for building security concepts and enhancing company - wide safety measures. Contributes to reliable global software solutions in an international team context.
Cyber Security Service Performance Manager managing the delivery of cyber security services within TfL. Focusing on service transition, contract management, and stakeholder engagement.
Cybersecurity Engineer responsible for managing Container vulnerabilities and cybersecurity capabilities. Involves design, testing, and implementation of security technologies.
Cybersecurity Engineer developing and maintaining cybersecurity capabilities for safeguarding information systems. Collaborating on technology projects from requirements to deployment for Truist.
Security Platform Administrator at SEK. Responsible for managing security event correlation platforms and monitoring threats.
Senior Product Security Engineer at Vercel focusing on product security initiatives across various platforms. Driving security - first culture while ensuring core infrastructure is secure and robust.