Head of Engineering Services managing measurement projects and teams in Nordics, Germany, and UK. Collaborating with a diverse group and driving operational excellence for exceptional customer delivery.
About the role
- Engineering Manager leading IT Service Quality Management for SEB bank in Latvia. Overseeing incident handling, service desk, and quality management with talented IT teams.
Responsibilities
- Lead the Service desk, incident handling and monitoring teams, own respective platforms and services
- Manage services development roadmap and team activities backlog
- Ensure necessary and up to date team competences
- Manage relevant assets, expenses, contracts, external supplier services
- Ensure governance and control requirements are fulfilled in your area
- Build and maintain relationships with various stakeholders in the company and with vendors
Requirements
- Passionate for IT service quality management, fast yet secure and controlled service fulfilment
- Knowledgeable in IT service management methodologies
- Experienced as a leader for large IT team is a big plus
- Flexible and willing to take ownership
- Outgoing & positive team player
- Diligent, able to work in regulated environment
- Interested in building relationships in company and outside parties
- Able to inspire and motivate distributed teams
- Fluent in English, verbal and written
Benefits
- Leadership role within a highly professional, dynamic, and ambitious team
- Modern and flexible work environment
- International team
- Attractive compensation and benefits
- Agile and modern ways of working
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
Project Engineering Manager overseeing engineering services on large - scale projects at AtkinsRéalis. Collaborating with cross - functional teams to deliver high - quality solutions exceeding client expectations.
Engineering Manager leading a technical team on Android platform security at PayJoy. Ensuring secure, scalable solutions with a focus on device integrity and compliance.
Senior Engineering Manager leading AI Tooling team at Woven by Toyota. Focusing on AI technologies to enhance engineering productivity in Cloud & AI products.
Head of Engineering at GLS/NXT overseeing engineering for logistics technology solutions. Leading teams and shaping engineering practices in Berlin location.
Engineering Director at ClearRoute driving technical strategies and client engagement. Leading transformation initiatives while managing complex client relationships in a dynamic environment.
Engineering Manager leading the Satellite Fleet Planning team at ICEYE in Finland. Overseeing engineering processes and developing a high - performing team in satellite operations.
Engineering Manager overseeing planning and execution of software projects with a focus on team leadership in London. Responsible for driving quality standards and technical leadership in a hybrid environment.
Engineering Manager leading technical direction for StrideUp, a fintech startup revolutionizing values - driven finance. Supporting team growth and guiding technology adoption for product excellence.
Engineering Manager leading data platform architecture and cybersecurity initiatives in a hybrid environment. Mentoring teams and driving strategic development for secure, scalable systems.