Customer Communication Specialist at VINELLO handling inquiries via email. Solving customer issues with a structured approach in the E - Commerce wine industry.
About the role
- Digital Commerce Manager supporting strategy, insights, and Retail Media to boost online sales growth. Collaboration across teams to enhance digital presence and engagement.
Responsibilities
- Responsável por apoiar o time interno de Digital Commerce na execução das frentes de Estratégia, Insights e Retail Media, atuando de forma integrada e orientada à performance.
- Apoiar o desenvolvimento e implementação do plano estratégico de Dcomm da companhia;
- Identificar oportunidades de alavancar vendas das marcas Haleon no Digital, valorarando o size of price dessas oportunidades;
- Apoiar o time interno na evolução do modelo de governança e processos de Digital Commerce;
- Atuar como parceiro consultivo para aprimoramento contínuo da estratégia digital e aceleração de resultados;
- Inovações no digital – benchmarks da indústria, parcerias e etc;
- Gerenciar o Analista de Performance/Business Intelligence Sênior.
Requirements
- Experiência prévia em Digital Commerce, E-commerce, E-Trade ou áreas correlatas;
- Conhecimento em estratégia digital, performance de vendas online, Retail Media e análise de dados;
- Capacidade analítica para identificação de oportunidades de crescimento e mensuração de impacto financeiro;
- Vivência em atuação transversal com diferentes áreas e stakeholders;
- Experiência em gestão ou coordenação indireta de pessoas;
- Perfil estratégico, colaborativo, orientado a resultados e com boa capacidade de priorização.
Benefits
- Modelo de contratação: PJ ME
- Modelo de atuação: Híbrido
- Local de trabalho: Avenida das Américas - Barra da Tijuca, Rio de Janeiro - RJ.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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