Hybrid Business/Commercial Analyst (Mid-level)

Posted last month

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About the role

  • Business Analyst responsible for client relationship management and market opportunity development. Join Score Group to drive commercial success in hybrid role based in São Paulo.

Responsibilities

  • Acquisition of new clients and execution of cross-selling and upselling with existing clients through sales and relationship activities;
  • Management of relationships with external clients through meetings, in-person meetings, events and calls;
  • Effective communication with technical and non-technical stakeholders, connecting different areas and ensuring understanding of our products and solutions;
  • Identifying opportunities for business and product evolution with clients;
  • Strategic application of our solutions in the context of clients and prospects;
  • Creation, monitoring and management of KPIs;
  • Preparation of technical commercial proposals, taking into account business objectives and the context of each opportunity;
  • Execution of the sales plan;
  • Development and implementation of sales strategies to increase penetration in existing accounts and generate additional revenue;
  • Understanding the requirements of internal and external clients to promote service and solution offerings;
  • Managing revenue retention and reducing churn to maintain revenue levels;
  • Monitoring competitors by analyzing market, product and pricing trends to inform strategic decisions.

Requirements

  • Degree in Business Administration, Marketing, Engineering, Finance or related fields;
  • Preferred experience as a Business/Commercial Analyst;
  • Experience in the Data Analytics and CRM market;
  • Experience in commercial roles and customer service;
  • Knowledge of key sales and retention metrics: LTV, churn, upsell, cross-sell and renewals;
  • Knowledge of BI and data science;
  • Proficiency in Excel, PowerPoint and CRM tools such as RD Station;
  • Experience working with multidisciplinary teams;
  • Ability to listen and translate needs into solutions;
  • Excellent negotiation skills;
  • Preferred intermediate/advanced English

Benefits

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Job title

Business/Commercial Analyst (Mid-level)

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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