Hybrid Engagement Lead – Senior Manager

at Satori Analytics

• Job title: Engagement Lead – Senior Manager
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Athens, Greece

About the role

• Engagement Lead at Satori Analytics responsible for managing client relationships and driving account growth. Overseeing delivery, mentoring team members, and strategizing for account success.

Responsibilities

• **What Your Day Might Look Like**
• __*No two days are the same — and that’s part of the role.*__
• **Own the relationship**: Act as the main point of contact for your clients — building trust, navigating complexity, and driving long-term partnerships.
• **Drive account growth**: Identify opportunities, shape proposals, and turn client needs into meaningful, revenue-generating work.
• **Keep delivery on track**: Stay close to project teams, spot risks early, and step in when alignment is needed.
• **Handle complexity**: Lead client conversations — from steering committees to difficult discussions — with clarity and confidence.
• **Think ahead**: Plan your accounts strategically — understanding priorities, stakeholders, and where the next opportunity lies.
• **Lead engagements from the start**: Run discovery sessions, shape scope, and set the tone for how Satori works as a partner.
• **Support others**: Mentor junior ELs and team members, helping raise the overall bar.
• **Stay on top of the numbers**: Track account health, revenue, and delivery performance to keep a clear view of where things stand.
• **At the core of it**: you connect the dots across clients, teams, and opportunities — and make sure things move forward.

Requirements

• **Your Superpowers 🚀**
• 7+ years of experience in a senior client-facing role (consulting, tech/SaaS, data & analytics, or similar), with ownership of relationships and outcomes.
• Strong understanding of the data & analytics space, with the ability to engage both technical and business stakeholders.
• Hands-on familiarity with AI tools and trends, with a practical point of view on where they create value.
• Experience managing complex, multi-workstream engagements and keeping delivery aligned without micromanaging.
• Proven ability to drive commercial growth — identifying opportunities and turning them into real engagements.
• Strong presence and communication skills — comfortable leading senior client conversations and navigating challenges.
• Comfortable working in fast-moving, evolving environments, and bringing structure where needed.

Benefits

• **Perks on Perks:**
• Competitive salary and hybrid work model – come hang out in our Athens office or work remotely from anywhere in European economic Area (EU, Switzerland etc.) or UK (up to 6 weeks per year).
• Training budget to level up your skills from the top tech partners in the market (Microsoft, AWS, Salesforce, Databricks etc.) – whether it’s certifications or courses, we’ve got you covered.
• Private insurance, top-tier tech gear, and the chance to work with a stellar crew.