About the role

Full Stack Engineer building the software that powers customer experience and internal systems for consumer hardware brand Sans. Collaborating closely with the Director of E-Commerce and CEO on product direction and technical priorities.

Responsibilities

Own and improve the Sans headless storefront built on Shopify Hydrogen and React Router, with a focus on conversion, performance, and a clean purchase experience
Build the dedicated commerce experience that will support our upcoming mobile app and create a seamless connection between web and app
Architect and ship customer-facing AI features, including a conversational recommendation experience that helps customers find the right product for their home, use case, and environment
Build systems that turn customer feedback into usable signal by pulling from support tickets, reviews, and social comments and making that information accessible across the company
Develop internal tools and AI-powered workflows that help teams move faster across operations, customer experience, and growth
Maintain and expand integrations across our ecommerce stack, including Klaviyo, Attentive, Gorgias, and similar platforms, with clear ownership of APIs, webhooks, and data flows
Partner with the Head of Digital, Creative, and CX teams to translate customer needs and business priorities into shipped software
Contribute to technical strategy and help shape how Sans uses modern tooling, including AI-assisted development, to build faster and operate more effectively
This is an individual contributor role with broad ownership across customer-facing products and internal software systems.

4-7 years of professional software engineering experience building and shipping production applications
Strong React and TypeScript skills. This is the foundation of most of what we build
Experience with the Shopify ecosystem, including Shopify APIs such as the Storefront API and Admin API. Hands-on Hydrogen or headless Shopify experience is strongly preferred
Strong Next.js experience across both internal tools and customer-facing applications
Experience integrating third-party platforms such as Klaviyo, Attentive, Gorgias, or similar tools through APIs and webhooks
Active daily use of AI development tools such as Claude Code, Cursor, or Copilot as part of a real production workflow
Nice to have
Experience building AI or ML features in production, including work with embeddings, vector databases, or retrieval systems
Background in DTC ecommerce or consumer brands
Mobile app development experience, including React Native or similar frameworks
Infrastructure and deployment experience across platforms such as Vercel, Shopify Oxygen, and Docker
Interpersonal
Self-directed and comfortable operating without detailed specs or heavy oversight
Strong communicator who can work effectively across engineering, creative, marketing, and CX
Good product judgment and a bias toward shipping
Excitement for startups and building a company where your work has immediate, visible impact