Full Stack Software Engineer collaborating across Agile teams to design and implement technical solutions. Utilizing programming languages and cloud services to enhance customer experiences at Capital One.
About the role
- Technical Manager overseeing Mechanical and Electrical systems in Data Centers. Ensuring reliability, performance, and compliance with operational standards.
Responsibilities
- Optimize the reliability and performance of mechanical and electrical systems.
- Strengthen the team’s ability to operate, maintain and repair M&E (Mechanical & Electrical) systems in a live/operational environment.
- Supervise the planning, execution and quality control of all M&E works.
- Develop, approve and maintain operational procedures (SOP / MOP / EOP).
- Lead root cause analyses (RCA) related to M&E incidents, failures and anomalies.
- Manage relationships with suppliers providing support for M&E systems.
- Train facilities engineers on M&E fundamentals during their initial qualification.
- Provide continuous technical support and promote the development of operational teams.
- Ensure compliance with critical processes (change management, incident management).
- Monitor and ensure adherence to SLAs, KPIs and client contractual requirements.
- Maintain technological watch to improve efficiency and performance of the facilities.
Requirements
- Engineering degree in Mechanical or Electrical Engineering (or equivalent recognized qualification).
- Minimum 5 years of experience in an M&E role within a critical environment.
- Strong experience in operation, maintenance, troubleshooting and repair of M&E systems.
- Experience in technical writing (procedures, operating methods).
- Experience working in a multidisciplinary collaborative environment.
- Willingness to develop personal and technical skills.
- Minimum B2/C1 level proficiency in English and French (written and spoken).
- Proficient with Microsoft Office suite (Outlook, Excel, PowerPoint, Word).
- Understanding of Data Center design principles and ability to interpret technical documentation.
- Knowledge of HVAC systems, Data Center cooling, refrigeration and automation controls.
- Knowledge of electrical equipment: switchboards, transformers, static transfer switches, UPS, diesel generators, BMS, fire safety systems (SSI).
- Experience as a certified HV/LV engineer or willingness to undertake certification/training.
- Excellent problem-solving skills and ability to manage situations under pressure.
Benefits
- Full-time position with a competitive salary commensurate with experience.
- A reference check will be required as a condition of employment.
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