Hybrid Application Support Engineer – Java, Python, Kubernetes

Posted 9 hours ago

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About the role

  • DevOps Engineer responsible for SaaS infrastructure and triage work for identity security solutions. Collaborating with engineering and product teams to enhance cloud platform stability.

Responsibilities

  • Responsible for DevOps and Triage work in our UAE region
  • Proactively work with Engineering, Product, Services, and other functional departments to implement and operate our global customer-facing SaaS infrastructure
  • Collaborate with engineering, product, and DevOps teams to improve the stability and performance of our cloud platform
  • Partner with leaders at all levels across the organization on making our product work while meeting data sovereignty requirements
  • Investigate and triage complex customer-reported issues by analyzing logs, debugging, and reproducing errors
  • Independently handle any on-call incidents
  • Collaborate with other teams to bring new features and services into production in the UAE region
  • Proactively meet standards for information security and compliance (such as ISO, SOC, SSAE 16, etc).

Requirements

  • Experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider
  • Experience with cloud infrastructure environments, preferably AWS
  • Experience with Kubernetes and tools like ArgoCD
  • Strong understanding of microservices architecture and debugging distributed systems
  • Knowledge of current development strategies and trends across web and mobile platforms
  • Release automation (Jenkins, etc), system administration, system configuration, and system debugging experience
  • Experience using scripting languages (Python, Bash, PowerShell, etc.) and infrastructure-as-code tools (Terraform)
  • Strong understanding of system and networking concepts and troubleshooting techniques
  • Strong interpersonal and teaming skills - ability to set and enforce process and influence engineers who are not direct reports
  • Ability to operate in an agile, entrepreneurial start-up environment.
  • Bachelor's degree in Computer Science or other technical discipline, or equivalent experience.

Benefits

  • None specified in the job description.

Job title

Application Support Engineer – Java, Python, Kubernetes

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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