Application Engineer at AT&S handling technical matters for dedicated customers. Leading initiatives and maintaining system demands in the electronics supply chain with a focus on engineering.
About the role
- DevOps Engineer responsible for SaaS infrastructure and triage work for identity security solutions. Collaborating with engineering and product teams to enhance cloud platform stability.
Responsibilities
- Responsible for DevOps and Triage work in our UAE region
- Proactively work with Engineering, Product, Services, and other functional departments to implement and operate our global customer-facing SaaS infrastructure
- Collaborate with engineering, product, and DevOps teams to improve the stability and performance of our cloud platform
- Partner with leaders at all levels across the organization on making our product work while meeting data sovereignty requirements
- Investigate and triage complex customer-reported issues by analyzing logs, debugging, and reproducing errors
- Independently handle any on-call incidents
- Collaborate with other teams to bring new features and services into production in the UAE region
- Proactively meet standards for information security and compliance (such as ISO, SOC, SSAE 16, etc).
Requirements
- Experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider
- Experience with cloud infrastructure environments, preferably AWS
- Experience with Kubernetes and tools like ArgoCD
- Strong understanding of microservices architecture and debugging distributed systems
- Knowledge of current development strategies and trends across web and mobile platforms
- Release automation (Jenkins, etc), system administration, system configuration, and system debugging experience
- Experience using scripting languages (Python, Bash, PowerShell, etc.) and infrastructure-as-code tools (Terraform)
- Strong understanding of system and networking concepts and troubleshooting techniques
- Strong interpersonal and teaming skills - ability to set and enforce process and influence engineers who are not direct reports
- Ability to operate in an agile, entrepreneurial start-up environment.
- Bachelor's degree in Computer Science or other technical discipline, or equivalent experience.
Benefits
- None specified in the job description.
Job title
Job type
Experience level
Salary
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Degree requirement
Tech skills
Location requirements
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