Application Engineer supporting customers with technical knowledge and solutions in Electronics and Industrial sectors. Focusing on industry experience to ensure business growth.
Responsibilities
S/he is responsible for supporting our customers for the selection, application / implementation, usage / functionality, quality, training, etc to support the business growth in the market.
The role is critical in the rapid expansion of the technology proposition across product and services.
S/he should have industry experience and is able to provide guidance and insight into the product requirements in certain industries, and thus able to influence customer’s choice / product selection.
Will provide application knowledge and support on key strategic product offering.
Attend site as and when required to understand customer application and needs and provide solutions from defined product offering.
Able to handle enquiries professionally by phone, emails, etc including walk in customers.
Support the market GM/Sales Manager on deep technical or industry sector related topics.
Build knowledge bases on prioritized products, FAQs, product comparison charts, alternative products, etc.
Product / Category training to sales team and customers.
Align and collaborate with the Product & Supplier Managers in NPI selection and prioritization.
Deep understanding of electrical / electronic product range, technical content, and applications.
Review and enhance technical documentation, schematic design, etc.
Requirements
Diploma or Engineering Degree in Electronics, Electrical or Mechanical.
Min of 5 years of strong Application engineer/Electronics & Industrial experience in Electronics, Industrial
Strong communication skill, able to communicate confidently and effectively at all levels of the business.
Being independent, self-motivated, and able to work with minimal supervision.
This is primarily an individual contributor role. People management experience is not required, but experience working with other people internally and externally is important.
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