Hybrid Head of Platform Engineering

at Rootly

• Job title: Head of Platform Engineering
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Cloud, Distributed Systems, Ruby, Go
• Location requirements: Hybrid, Toronto, Canada

About the role

• Founding leader of Platform Engineering at Rootly, shaping reliable incident management infrastructure. Building and leading teams to ensure high performance and operational maturity in a fast-growing environment.

Responsibilities

• Own the vision, strategy, and roadmap for Rootly’s infrastructure and developer platform
• Build and lead a high performing Platform Engineering organization that may include SRE, infrastructure, DevEx, and internal tooling
• Establish a culture where reliability, performance, and developer experience are non negotiables
• Act like an owner, spotting problems early, mobilizing teams, and driving solutions from concept to completion
• Architect a highly available, redundant, and scalable infrastructure foundation
• Lead capacity planning, cost management, performance tuning, and long term infrastructure scaling
• Drive operational maturity through infrastructure as code, declarative infrastructure, configuration management, and repeatable automation
• Enable product engineers to move extremely quickly by optimizing local dev environments, ephemeral cloud environments, fast CI and CD, and reliable canaries
• Provide tooling that abstracts infrastructure complexity and removes friction from development
• Ensure every engineer can ship confidently, frequently, and safely
• Own platform wide SLOs, SLIs, and error budgets and use them to drive prioritization
• Oversee observability tooling, monitoring, alerting, and incident response processes
• Partner with product engineering teams to ensure services meet reliability and performance goals and to improve runbooks and postmortems
• Drive high quality execution with urgency while balancing long term bets with tactical wins
• Raise the bar and inspire engineers to think bigger, move faster, and deliver exceptional results
• Collaborate closely with Product, Engineering, and leadership to align platform investments with company strategy
• Recruit, mentor, and develop top tier platform engineers and create a culture of excellence

Requirements

• 10+ years in platform, infrastructure, SRE, or DevOps roles, with increasing leadership responsibility
• Experience leading platform or SRE teams, including hiring, mentoring, and building culture
• Deep expertise with cloud infrastructure, AWS preferred, distributed systems, scaling, and redundancy
• Proven experience designing or operating high scale production systems and delivering operational maturity
• Strong background in observability, performance tuning, and scaling strategies
• Comfortable writing production grade software to solve infrastructure problems, Ruby or Go is a plus
• Strong architectural judgement and systems thinking that anticipates scaling pain before it becomes real.

Benefits

• Competitive compensation and early equity in a fast-growing, venture-backed company.
• Comprehensive medical, dental, and vision coverage.
• 3 weeks of vacation, plus unlimited sick and mental health days, and a company-wide end-of-year shutdown to recharge.
• $500 stipend for home office setup.
• A fast-moving, high-impact environment where your leadership and ideas directly shape the future of the company.