Hybrid Commercial Operations Manager – Software Portfolio

Posted 1 hour ago

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About the role

  • Commercial Operations Manager leading software sales planning processes across APAC regions for global technology leader Rockwell Automation. Driving strategy, forecasting, and partner collaboration to enhance sales performance.

Responsibilities

  • Lead and improve software sales planning processes: account tiering, territory optimization, capacity modeling, and account assignments.
  • Guide target account selection and segmentation strategies in collaboration with sales and marketing.
  • Lead the regional forecasting process, partnering with Sales Leadership and Finance to ensure accuracy and accountability.
  • Champion the use of an outcome-based sales methodology across the region.
  • Manage the calendar and schedule of critical business processes and meetings, including Quarterly Business Reviews (QBRs), Forecast Reviews, Quarter Close sessions, and other operational checkpoints.
  • Help ensure all orders are promptly booked, collaborating with Sales, Deal Desk, and Order Management teams.
  • Monitor and improve sales process hygiene, pipeline health, and forecasting accuracy through proactive insights and reporting.
  • Partner with regional Commercial Operations to ensure seamless rollout of global programs, tools, and systems.
  • Facilitate quarterly business reviews and performance assessments with regional leadership.
  • Use global deliverables and best practices to reduce duplication and enhance regional capacity.
  • Collaborate with the Data & Analytics team to develop dashboards and reports that support strategic decision-making.
  • Implement process improvements to enhance efficiency and scalability.
  • Be a regional expert in CRM (e.g., Salesforce) and planning tools (e.g., Anaplan), ensuring data integrity and user adoption.

Requirements

  • Bachelor's degree in Business, Engineering, or related field
  • 10+ years of experience in sales operations, sales planning, or a related strategic role
  • Experience balancing strategy creation with hands-on execution
  • Experience summarizing complex data into applicable insights
  • Experience in partner's management
  • Experience with change management frameworks and driving adoption across global teams
  • Collaborative and, with experience working across matrixed organizations.

Benefits

  • Comprehensive mindfulness programs with a premium membership to Calm
  • Employee Assistance Program
  • Personalized wellbeing programs through our OnTrack program
  • Other local benefits

Job title

Commercial Operations Manager – Software Portfolio

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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